Passengers with physical disabilities or ailments should contact JAL with any questions.
Please contact the JAL Priority Guest Reservations in advance.
For aircraft on which a passenger with severe and medium peanut allergy will board, we will take measures, such as removal of peanut products from snack and in-flight meals.
- Please offer it until 2 weeks before departure of the flight.
- We do not use peanut products inside aircraft snacks for
international flights, but other types of nuts may be included and served.
Note: Content below 10μg according to ELISA methods.
- We cannot control what is brought onboard by other passengers or left by passengers from previous sectors, therefore we cannot guarantee that the flight is completely peanut-free. We recommend you carry injections and drugs prescribed by your physician.
- Parents/guardians/travel companions are expected to administer treatment if this is required.