Passengers with physical disabilities or ailments should contact JAL with any questions.
Please contact the JAL Priority Guest Reservations in advance.
If you have special needs, please let us know through our local Reservation office or your travel agent so that we can better accommodate any special needs you may have.
You can make reservations on our website or by using the FAX.
Reservations are accepted in a free format.
We will reply by FAX on the day of receipt or the following day between 9:00-20:00.
A hearing dog is accepted free of charge.
Yes, you can choose your preferred seat on booking.
For details, please see "For Passengers Requesting Advance Seating Assignments."
For details, please see "Communication Board."