"QF" flights,"QF" designated flights operated by "QantasLink (Airlink/National Jet System, Eastern Australia Airlines, Sunstate Airlines), "JetConnect", Australian Airlines (AO) and "Jetstar" (JQ)＊are eligible.
Codeshare flights are not eligible.
* On all "QF" code-share flights operated by Jetstar(JQ), in-flight services (meal/drink/blanket/personal video entertainment etc.) are for purchase only. You may pre-purchase these items by calling JetStar Telephone Reservations directly and quote your Qantas reservation flight number and date.

• Only 1 airline is eligible for 1 award travel.
• Some flight sectors may not be eligible. Please refer to the chart in "Required mileage" for each award.
• Codeshare flights are not eligible, in general condition.
• Non eligible flights and routes are subject to change without prior notice.
• Upgrade awards are not available.

• One-way trip is not permitted.

Please see the "Mileage Qantas(QF) Award Tickets Chart".

QF Award will move to Distance Scheme Award for application received on/after 1 July 2009.
You can check the 'Total Sector Mileage (TPM) by using Distance Scheme Award Sector Mileage Calculator.

• Please see the "Mileage Qantas(QF) Award Tickets Chart".(up to 30June 2009)
• Please see the "Mileage Qantas(QF) Award Tickets Chart".(on/after 1July 2009)

• Awards issued for children and infants require the same mileage as those issued for adults.

• * The total required mileage may vary according to the combination of airline and type of award.
  Applicable combination of award is subject to the award seat availability of each airline or flight at the time of making award booking, therefore, the combination of award with lowest required mileage may not be guaranteed.
  The combination of award with lower required mileage may be available later along with the change of inventory conditions.
  However, the request of the redeemed awards to change into other awards will be treated as new award redemption, and "Mileage Reinstatement Service" with applicable charges will apply.

There are no restricted travel dates during 2009 and 2010, and restricted travel dates for January 2011 and after will be advised later.

At other times the number of seats available for award travel may be limited, or may not be available.

• Award tickets have to be issued within 72 hours after award bookings/applications are made. If this is not possible, for any reason, award application will not be accepted.
• Award booking will be accepted starting no earlier than 10:00 am (Japan Time) 330 days prior to date of departure and no later than 12:00 noon 4 days (not including the day of departure) prior to departure.
  Award booking must be made by telephone through JMB international award reservation desk/JMB center of your region.Award booking cannot be requested through JAL website.
  • * Depending on partner airlines, award bookings may be accepted within 330 days prior to the date of departure.
  • * Awards for partner airlines must be requested after bookings for all the flights in the itinerary are accepted.

• Procedure are same as for "JAL Group Airlines International Award Tickets".
• All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
• Waitlists and advance seat selections are not permitted.

Itineraries

• One-way trip is not permitted.
• One surface sector is permitted provided "Point of origin" and "Final returning point" are the same. When different award levels are involved in one round-trip journey, the higher award level will apply.
• "Point of origin" and "Point of final returning point" must be in the same zone.
• Itinerary via "Country of origin" is not permitted.
• Itinerary via "Point of origin" is not permitted.

Class of service

All travel should be in the same class of service.
When different classes of service are involved in 1 round-trip journey, the award level of the higher class will apply.

Flight sectors / Limit of Stopover

• For each award, a maximum of 6 flight sectors excluding surface sector will be permitted.
• For each award, maximum of 2 stopovers (A stay more than 24 hours or surface sector), are permitted in the whole itinerary.
• "One city" can be included twice at the maximum for the whole itinerary, however stopover at "one city" is only in the whole itinerary.
• Points eligible for stopovers / transfers may be limited along with the award itineraries. Please confirm the conditions at the time of award request.
• One surface sector is permitted provided the "Point of origin" and the "Final returning point" are the same. When the "Point of origin" and the "Final returning point" are different, surface sector is not permitted.
• A surface sector is counted to be "one stopover" regardless of the sojourn time.

Upgrading of awards

Award tickets cannot be upgraded by paying the fare differential.

The award ticket will be valid for 1 year from the date the mileage is deducted (the date the ticket is issued).

• * The commencement of the last flight sector must not exceed the award ticket validity.

<Permitted>

Date changes are permitted within the validity of the award ticket if the ticket is totally unused and contacted the JMB International Award Reservations Desk of your membership registrationduring the office hours, and 7 days prior (for e-tickets, 3days prior) to the reserved departure date of the first segment or new departure date of the first segment (which is earlier).
After the date of above time limit, including after departure of the first segment, any change (such as flight, date, airline, passenger name, segment, routing or class of service) will not be permitted.
In case of changes, e-tickets must be re-issued or re-validated and paper tickets must be re-issued.

<Not Permitted>

• * "Mileage Reinstatement Service for Unused Awards" is applicable in case of cancellation of unused award tickets.
  Members are responsible for all the mailing costs of award tickets sent tothe JMB International Award Reservations Desk of your membership registration.