"MX" flights operated by Mexicana are eligible. Code-share flights are not eligible.
"MX" designated flights operated by Mexicana Click(QA) under "MX7000-MX7949" flight numbers are eligible for award travel.
"MX" designated flights operated by Mexicana Link(I6) under "MX4500-MX4999" flight numbers are eligible for award travel.

• Only 1 airline is eligible for 1 award travel.
• Some flight sectors may not be eligible. Please refer to the chart in "Required mileage" for each award.
• Codeshare flights are not eligible, in general condition.
• Non eligible flights and routes are subject to change without prior notice.
• Upgrade awards are not available.

Please see the "Mexicana Airlines (MX) Award Tickets Chart".

• The required mileage is determined based on the distance of total award itinerary (total of sector mileage for each sector and surface sector).
• Awards issued for children and infants require the same mileage as those issued for adults.

• * The total required mileage may vary according to the combination of airline and type of award.
  Applicable combination of award is subject to the award seat availability of each airline or flight at the time of making award booking, therefore, the combination of award with lowest required mileage may not be guaranteed.
  The combination of award with lower required mileage may be available later along with the change of inventory conditions.
  However, the request of the redeemed awards to change into other awards will be treated as new award redemption, and "Mileage Reinstatement Service" with applicable charges will apply.

There are no restricted travel dates during 2012 and 2013, and restricted travel dates for January 2014 and after will be advised later.

At other times the number of seats available for award travel may be limited, or may not be available.

• Award booking will be accepted starting no earlier than 10:00 am (Japan Time) 330 days prior to date of departure and no later than 12:00 noon 4 days (not including the day of departure) prior to departure.
  Award booking must be made by telephone through JMB international award reservation desk/JMB center of your region.Award booking cannot be requested through JAL website.
  • * Depending on partner airlines, award bookings may be accepted within 330 days prior to the date of departure.
  • * Awards for partner airlines must be requested after bookings for all the flights in the itinerary are accepted.

• Procedure are same as for "JAL Group Airlines International Award Tickets".
• All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
• Waitlists and advance seat selections are not permitted.

Itinerary

• For return award, one-way trip is not permitted.
• For return award, "Point of origin" and "Final returning point" must be the same city.
• For return award, itinerary via "Point of origin" is not permitted.
• For return award, itinerary via "Country of origin" is not permitted.
• Surface sector is not permitted.

Class of service

• All travel should be in the same class of service.
• When different classes of service are involved in 1 round-trip journey, the award level of the higher class will apply.

Flight sectors / Limit of stopover

• For return award, a maximum of 4 flight sectors will be permitted in the whole itinerary.
  For one way award, only 1 flight sector will be permitted.
• For return award, maximum of 2 stopovers (A stay more than 24 hours) are permitted in the whole itinerary.
• For return award, "one city" can be included twice at the maximum for the whole itinerary,
  however stopover at "one city" is permitted only once in the whole itinerary.

Upgrading of awards

• Award tickets cannot be upgraded by paying the fare differential.

The award ticket will be valid for 1 year from the mileage is deducted (the date the ticket is issued).
When the award itinerary is wholly within Mexican domestic, the validity of the ticket is 90days from the date the mileage is deducted (the date the ticket is issued).

• * The commencement of the last flight sector must not exceed the award ticket validity.

<Permitted>

Date changes are permitted within the validity of the award ticket if the ticket is totally unused and contacted the JMB International Award Reservations Desk of your membership registrationduring the office hours, and 7 days prior (for e-tickets, 3days prior) to the reserved departure date of the first segment or new departure date of the first segment (which is earlier).
After the date of above time limit, including after departure of the first segment, any change (such as flight, date, airline, passenger name, segment, routing or class of service) will not be permitted.
In case of changes, e-tickets must be re-issued or re-validated and paper tickets must be re-issued.

<Not Permitted>

• * "Mileage Reinstatement Service for Unused Awards" is applicable in case of cancellation of unused award tickets.
  Members are responsible for all the mailing costs of award tickets sent tothe JMB International Award Reservations Desk of your membership registration.