"MU" flights are eligible. Codeshare flights are not eligible.

• Only 1 airline is eligible for 1 award travel.
• Some flight sectors may not be eligible. Please refer to the chart in "Required mileage" for each award.
• Codeshare flights are not eligible, in general condition.
• Non eligible flights and routes are subject to change without prior notice.
• Upgrade awards are not available.

To page top

Please see the Award Chart.

Japan Region

American Region

Asia / Oceania Region

Europe / Middle East / Africa Region

The required mileage is determined based on the distance of total award itinerary (total of sector mileage for each sector and surface sector).

Awards issued for children and infants require the same mileage as those issued for adults.
The total required mileage may vary according to the combination of airline and type of award. Applicable combination of award is subject to the award seat availability of each airline or flight at the time of making award booking, therefore, the combination of award with lowest required mileage may not be guaranteed.
* The combination of award with lower required mileage may be available later along with the change of inventory conditions.
However, the request of the redeemed awards to change into other awards will be treated as new award redemption, and "Mileage Reinstatement Service" with applicable charges will apply.

To page top

There are no restricted travel dates during 2012 and 2013, and restricted travel dates for January 2014 and after will be advised later.

To page top

• Award booking will be accepted starting no earlier than 10:00 am (Japan Time) 330 days prior to date of departure and no later than 12:00 noon 4 days(not including the day of departure) prior to departure.
  Award booking must be made by telephone through JMB international award reservation desk/JMB center of your region.Award booking cannot be requested through JAL website.
  • * Depending on partner airlines, award bookings may be accepted within 330 days prior to the date of departure.
  • * Awards for partner airlines must be requested after bookings for all the flights in the itinerary are accepted.

• Award tickets have to be issued within certain ticketing deadline specified by MU.
  When award bookings/applications are made and ticketing cannot be completed for any reason, such award application will not be accepted.
• Procedure are same as for "JAL Group Airlines International Award Tickets".
• All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
• Waitlists and advance seat selections are not permitted.

To page top

Itinerary

• One-way trip is not permitted.
• Itinerary via "Point of origin" is not permitted.
• Itinerary via "Country of origin" is not permitted. China includes Hong Kong and Macau.
• "Point of origin" and "Point of final returning point" must be in the same country. China includes Hong Kong and Macau.

Class of service

All travel should be in the same class of service.
When different classes of service are involved in 1 round-trip journey, the award level of the higher class will apply.

Flight sectors / Limit of stopover

• For international award, a maximum of 4 flights sector excluding surface sector will be permitted. However, China(including Macau and Hong Kong) domestic sectors are permitted at a maximum of 2 flight sectors. For travel wholly within China (including Macau and Hong Kong), a maximum of 2 flights sector will be permitted.
• For each award, maximum of 2 stopovers (a stay more than 24 hours or surface sector) are permitted in the whole itinerary. However, for international award travel originating in China(including Hong Kong and Macau), stopover in China (including Hong Kong and Macau) are not permitted.
• "One city" can be included twice at the maximum for the whole itinerary, however stopover at "one city" is permitted only once in the whole itinerary.
• One surface sector is permitted provided "Point of origin" and "Final returning point" are the same. When the "Point of origin" and the "Final returning point" are different, surface sector is not permitted.
• A surface sector is counted to be "one stopover" regardless of the sojourn time.

Upgrading of awards

Award tickets cannot be upgraded by paying the fare differential.

To page top

The award ticket will be valid for 1 year from the date the mileage is deducted (the date the ticket is issued).

• * The commencement of the last flight sector must not exceed the award ticket validity.

To page top

<Permitted>

Date changes are permitted within the validity of the award ticket if the ticket is totally unused and contacted the JMB International Award Reservations Desk of your membership registrationduring the office hours, and 7 days prior (for e-tickets, 3days prior) to the reserved departure date of the first segment or new departure date of the first segment (which is earlier).
After the date of above time limit, including after departure of the first segment, any change (such as flight, date, airline, passenger name, segment, routing or class of service) will not be permitted.
In case of changes, e-tickets must be re-issued or re-validated and paper tickets must be re-issued.

<Not Permitted>

• * quot;Mileage Reinstatement Service for Unused Awards" is applicable in case of cancellation of unused award tickets.
  Members are responsible for all the mailing costs of award tickets sent tothe JMB International Award Reservations Desk of your membership registration.