Jetstar Japan requires that all passengers, including children and infants travelling with an adult, provide valid photographic identification. Expired identification will not be accepted. Accepted forms of photographic identification include:
Juki-card with photo (Basic Resident Register Card), valid passport, driver's license, student identification
*Free Baggage Allowance (checked baggage) for Jetstar Japan (GK) Domestic Awards is 20kg.
*Once an award request has been completed, the number of flight sectors cannot be changed at a later transaction (such as changing from 1 flight sector to 2 flight sectors or vice versa). In order to change a one-way (1 flight sector) award ticket to a round-trip (2 flight sector) ticket, you must either request a new ticket after canceling/existing the existing ticket, or request an additional ticket to be used along with the existing ticket. If you wish to cancel one way (1 flight sector) of a round-trip (2 flight sector) ticket, the difference in the required mileage will not be returned.
*Awards issued for children and infants require the same number of miles as those issued for adults.
Award tickets will be valid for one year from the date the mileage is deducted (the date the ticket is issued). The expiration date of an award ticket is the flight date of the final flight sector in the itinerary.
Award tickets once issued are valid only for the flight and date reserved. Failure to travel on the reserved flight and date will result in the forfeiture of the award ticket. In this case, mileage will not be refunded (*) and the award ticket cannot be changed to a different award.