Jetstar Japan requires that all passengers, including children and infants travelling with an adult, provide valid photographic identification. Expired identification will not be accepted. Accepted forms of photographic identification include:
Juki-card with photo (Basic Resident Register Card), valid passport, driver's license, student identification
After mileage redemption, changes of flight number and flight date are permitted subject to the following conditions.
|Before the commencement of travel||After travel has commenced|
|Deadline for reservation changes by phone||Until flight departure (of the old or new itinerary, whichever is earlier)||Until flight departure (of the old or new itinerary, whichever is earlier)|
|Ticket change conditions||Changes are permitted if the new itinerary is within 1 year from the date the award ticket is issued.||Changes are permitted if the new itinerary is within 1 year from the date the award ticket is issued.|
Changes of the traveler's name, the flight sector, the class of service, the routing, reversing the direction of travel, or the type of award are not permitted.
After an award has been booked, the mileage used for the award can only be reinstated for totally unused awards by paying the refund charge. All reinstated mileage must be returned to the JMB account from which it was redeemed. More information can be found here.