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Jetstar Japan(GK) Domestic Award Tickets

Eligible Routes

GK flights oprated by GK are eligible.
Non eligible flights and routes are subject to change without prior notice.
* Jetstar(JQ), Jetstar Asia(3K) and Jetstar Pacific(BL) flights are not eligible.

Eligible Classes

⋅Economy Class

Who is Eligible for Awards

Awards can be used by the JMB member and the following relatives designated by the member.

Required Mileage

Regular Seat
Please refer to the "Jetstar Japan(GK) Domestic Award Mileage chart".

Conditions for Using Awards

Itineraries
All flights must be confirmed at the time of mileage redemption.
2 flight ("point of origin" and "returning point" must be the same city) sectors or 1 flight sector can be included in 1 award.

Restricted Travel Dates for Awards

There are no restricted travel dates until March 2014, and restricted travel dates for April 2014 and after will be advised later.

How to Redeem and Use Awards

JMB Award Reservations Desk of you membership registration
Please provide your JMB membership number when making requests through the telephone.

Award booking will be accepted starting no earlier than 10:00 am (Japan Time) 2 months prior to date of departure and no later than 12:00 noon on 4 days (not including the day of departure) prior to departure.

Award booking must be made by telephone through JMB award reservation desk/JMB center of your region. Award booking cannot be requested through JAL website.

*Rules on Award Tickets Inclusive of JMB Partner Airlines for unaccompanied minor under 15 years of age.

How to confirm, change or cancel awards

Only confirmation of the award is available from "International Award Ticket Reservation Confirmation/Change/Cancellation" on JAL's website.

*Change and cancel of award is not available on JAL's website. Please call the JMB award reservation desk/JMB center of your region.
*Display and print of E-tickets is available on reservation confirmation screen.

Validity

Award tickets once issued are valid only for the flight and date reserved. Failure to travel will result in the forfeiture of the award ticket, and refund of mileage*1 or change of award may not be available.
The award ticket will be valid for 1 year from the date the mileage is deducted (the date the ticket is issued). only if the reservation change was made within the date change deadline. All travel must be completed within the validity.

Changes To Awards after Mileage Redemption

<Permitted>

Changes of flight number and flight date are permitted.

Type of tickets Deadline
E-tickets 3 days* prior to the reserved departure date or the new departure date (whichever comes first).
*Deadline may vary if you are a member of regions other than Japan region. Please refer to following links:
For members in American region
For members in Asia・Oceania region
For members in Europe・Middle East・Africa region
In case of changes, e-tickets must be re-validated or re-issued.

<Not Permitted>

Changes of the traveler's name, the airline carrier, the flight sector, the class of service, the routing and the type of awards are not permitted.
"Mileage Reinstatement Service for Unused Awards" is applicable in case of cancellation of unused award tickets.
Members are responsible for all the mailing costs of award tickets sent to the JMB International Award Reservations Desk of your membership registration.

Mileage Reinstatement Service for Unused Awards

After application for the award has been completed the mileage used for the award can only be reinstated for totally unused award by paying the applicable fee.
All reinstated mileage must be returned to the JMB account from which it was redeemed.
Please click here for further details.

Note

All passengers, including children and infants travelling with an adult, will need to provide valid identification. The following forms of current (not expired) photo identification can be used:
Juki-card with photo (Basic Resident Register Card) , A valid passport , Driver's license , Student identification

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