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Cathay Pacific Airways (CX) / Dragonair (KA) Award Tickets

Eligible Routes

"CX/KA" flights are eligible. Codeshare flights are not eligilble.

Mileage Required

Restricted Travel Dates For Awards

There are no restricted travel dates during 2009 and 2010, and restricted travel dates for January 2011 and after will be advised later.
At other time the number of seats available for award travel may be limited, or may not be available.

How to Redeem / Use / Receive Awards

Where to Request
1. JAL Web site ……… Please click on the “Award Ticket Reservation”on the top left-hand corner of the website upon user login. (Some restrictions apply.)
2. JMB Award Reservations Desk of you membership registration ……… Please provide your JMB membership number when making requests through the telephone.
*Please confirm the telephone number before making requests.
*Pacific time for American region, Hong Kong time for Asia·Oceania region, U.K. time for Europe·Middle East·Africa region
*Depending on partner airlines, award bookings may be accepted within 330 days prior to the date of departure.
*Awards for partner airlines must be requested after bookings for all the flights in the itinerary are accepted.

Conditions for Using Award

◆Itinerary

◆Class of service

All travel should be in the same class of service.
When different classes of service are involved in 1 round-trip journey, the award level of the higher class will apply.

◆Flight sectors / Limit of stopover

◆Upgrading of awards

Award tickets cannot be upgraded by paying the fare differential.

validity

The award ticket will be valid for 1 year from the date the mileage is deducted (the date the ticket is issued).

Changes to Award Tickets

<Permitted>
Applicable to both Award ticket redeemed through JAL website and JMB award reservations desk.
Date changes are permitted within the validity of the award ticket provided the ticket is totally unused and an application is made to the JMB International Award Reservations Desk of your membership registration during office hours 3 days (for paper tickets, 7 days) prior to the reserved departure date or the new departure date of the first segment (whichever is earlier).
Reservation changes through JAL website is not acceptable.
*Deadline may vary if you are member of regions other than Japan region. Please refer to following links:
For members in American region For members in Asia・ceania region For members in Europe・Middle East・Africa region
After the above deadline, including after the departure date of the first segment, no changes (such as flight, date, airline, passenger name, segment, routing or class of service) are permitted.
In case of changes, e-tickets must be re-issued or re-validated and paper tickets must be re-issued.
<Not Permitted>
Changes of traveler's name, routing, class of service, direction of the travel, type of award
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