12:00 noon (*1), two days prior to the date of departure (of the old or new itinerary, whichever is earlier) (counting from one day before the departure date)
Seven days prior to the reserved departure date or the new departure date (whichever comes first).
*1Japan Region is based on Japan time. American Region is based on US Pacific Time. Europe, Middle East & Africa Region is based on UK time. Asia & Oceania Region is based on local time.
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
*When making a reservation change for an e-ticket, the ticket must be re-validated or re-issued to reflect the new reservation.
*When making a reservation change for a paper ticket, the ticket must be re-issued to reflect the new reservation.
*Effective from November 16, 2017, changes made by phone will be subject to a Ticket Service Fee per ticket.