• oneworld airlines are eligible.
  For JAL Group airlines, Japan Airlines(JAL), are eligible, For oneworld airlines other than JAL Group airlines, following airlines are eligible.
  airberlin(AB) / NIKI Airlines(HG), American Airlines(AA), British Airways(BA), Cathay Pacific Airways (CX) / Dragonair (KA) , Finnair(AY), Iberia(IB), LAN (LAN Airlines, LAN Peru, LAN Ecuador and LAN Argentina)(LA/JP/XL/4M) , Qantas(QF), Royal Jordanian Airlines(RJ) and S7 Airlines(S7)
• When the itinerary includes Japan domestic sectors, JAL/JTA domestic routes are eligible.
  JAC/RAC or code-share flights are not eligible.
• With some exceptions, codeshare flights are not eligible.
• Regardless of whether a JAL Group Airlines is included or not, a combination of two or more oneworld member airlines can be used.
• Following flights can be included in the itinerary. In this instance, those airlines are assumed to be "one airline" as designated airline.

• *1 Jetstar Airways with QF flight number can only be used in combination with a JAL Group airline + QF, maximum of two airlines combination only.

• Flight sectors where airlines do not have traffic rights are not eligible.
• Due to U.S. regulation, itineraries between U.S. mainland/Hawaii and Guam via Japan (and vice versa) must contain one or more international section(s) operated(*) by U.S. carriers.
  (*)U.S. carrier flights marketed by Japan Airlines are not included.
• Due to the transportation restriction rules between the American cities and Canadian cities, itineraries between ”two different US cities” via a Canadian city and/or itineraries between ”two different Canadian cities” via a US city are not permitted.
• All flights to/from Iraq operated by Royal Jordanian Airlines and AY1001-AY3000 operated by Finnair are not eligible. Eligible flight sectors/routes are subject to change without prior notice.

• Awards issued for children and infants require the same mileage as those issued for adults.
• Please see the "oneworld Award Tickets Chart".

 For JAL Group airlines

For JAL Group airlines, ”Restricted Travel Dates for JAL International Routes” will apply.

 For Royal Jordanian Airlines

For Royal Jordanian Airlines, there are restricted travel dates as follows:

 For other airlines

There are no restricted travel dates during 2012 and 2013, and restricted travel dates for January 2014 and after will be advised later.

At other times the number of seats available for award travel may be limited, or may not be available.

• Award booking will be accepted starting no earlier than 10:00 am (Japan Time) 330 days prior to date of departure and no later than 12:00 noon 4 days (not including the day of departure) prior to departure.
  Award booking must be made by telephone through JMB international award reservation desk/JMB center of your region.Award booking cannot be requested through JAL website.
  *Depending on partner airlines, award bookings may be accepted within 330 days prior to the date of departure.
  *Awards for partner airlines must be requested after bookings for all the flights in the itinerary are accepted.
• oneworld Award Tickets cannot be requested through JAL' s web site.
• Procedure are same as for "JAL International Award Tickets".
• All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
• Waitlists and advance seat selections are not permitted.
• On some partner airlines' flights, in-flight services (meal/drink/blanket etc.) are for purchase only. JMB Award Reservation Desk is not responsible for arrangement of such products and services offered by other partner airlines.
• Please note JMB partner airlines rule for unaccompanied minor(s) under 15 years of age.

Itineraries

• One-way Trip is not permitted.
• "Point of origin" and "Final returning point" may be different provided those cities are in the same country.
• Itinerary via "Country of origin" is not permitted.
• Itinerary via "Point of origin" is not permitted.

Class of service
All travel should be in the same class of service.
When different classes of service are involved in 1 round-trip journey, the required mileage for the higher class will apply.
Economy Premium service on JAL and BA flights are not eligible for Economy Class awards, but eligible for First Class awards or Business Class awards.
Please note that no mileage will be refunded in case of downgrading to Economy Class due to change of aircraft.

Flight sectors / Limit of stopover

• For each award, a maximum of 8 flight sectors excluding surface sector will be permitted in the whole itinerary.
  2 Japan Domestic flights can be included in the whole itinerary.
• For each award, maximum of 7 stopovers (A stay more than 24 hours or surface sector) are permitted in the whole itinerary. Stopovers within Europe are limited to 3 times.
• For itineraries originating in Japan, stopover within Japan is not permitted.
• ”One city” can be included twice at the maximum for the whole itinerary, however stopover at "one city" is permitted only one time in the whole itinerary.
• One surface sector is permitted in the whole itinerary. When the point of origin and the final returning point is different, such points are not considered to be a surface sector.
• A surface sector is counted to be "one stopover" regardless of the sojourn time.
• The distance of the surface sector is included in the total distance of award itinerary.

Upgrading of awards
Award tickets cannot be upgraded by paying the fare differential. Award tickets and upgrade awards cannot be used at the same time.
Award may not be used for Japan Domestic First Class and Class J. However, if available at the time of departure, you may use First Class or Class J by paying a surcharge. (Advance reservation for First Class and Class J are not permitted when your base tickets are JMB award tickets. You cannot board in First Class and Class J by using your mileage at the airport on the day of departure.)

The award ticket will be valid for 1 year from the date the mileage is deducted.(the date the ticket is issued.)
* The commencement of the last flight sector must not exceed the award ticket validity.

<Permitted>
Date changes are permitted within the validity of the award ticket provided the ticket is totally unused and an application is made to the JMB International Award Reservations Desk of your membership registration during office hours 3 days (for paper tickets, 7 days) prior to the reserved departure date or the new departure date of the first segment (whichever is earlier).
*Deadline may vary if you are member of regions other than Japan region. Please refer to following links:
For members in American region For members in Asia・Oceania region For members in Europe・Middle East・Africa region
After the above deadline, including after the departure date of the first segment, no changes (such as flight, date, airline, passenger name, segment, routing or class of service) are permitted.
In case of changes, e-tickets must be re-issued or re-validated and paper tickets must be re-issued.

• * For British Airways award tickets, before award travel begins, changes from off-peak to peak travel (requiring an additional deduction of mileage) or changes from peak to off-peak travel (resulting in the need to have mileage reinstated) will involve the Mileage Reinstatement Service. At this point, it shall be treated as a new award request. It is allowed only before start of the travel.

<Not Permitted>

 Changes of traveler's name, airline, routing, class of service, direction of the travel, type of award

• * ”Mileage Reinstatement Service for Unused Awards” is applicable in case of cancellation of unused award tickets.
  Members are responsible for all the mailing costs of award tickets sent to the JMB International Award Reservations Desk of your membership registration.

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