COUPON" awards can be used to make full or partial payments for the following
purchases. For details, please refer to "JAL COUPON Guide"
booklet which is sent along with JAL COUPONs after JAL COUPON Award redemption.
JAL Coupons cannot be used at travel agencies.
JAL Coupons cannot be used for the payment of hotel stays and/or meals, which have been reserved through travel agencies (including online reservation and online travel agencies).
No change will be returned if the amount of JAL COUPONs exceeds the purchase price.
|Eligible Purchases||Eligible Locations|
|International Air Tickets
Japan Airlines (JAL)
|JAL Group city ticket offices in Japan*1, JAL Plaza Yurakucho Counter*1, domestic airport counters in Japan*1. Purchase through telephone *2 (Reservation and Information).
|Domestic Air Tickets
Japan Airlines (JAL), Japan Transocean Air (JTA), Japan Air Commuter (JAC), Ryukyu Air Commuter (RAC)
* For Hokkaido Air System (HAC), coupons can be used only for flights operated with JAL flight numbers.
|JAL Group city ticket offices in Japan, JAL Plaza Yurakucho Counter, domestic airport counters in Japan. Purchase through telephone (Reservation and Information).
|Domestic & International Package Tours
JAL Plaza Yurakucho Ticket Office
*JMB Tours(excluding web exclusive tours) are available at JAL Plaza.
JALPAK Rin-Rin Dial
(050-3155-3333 / within Japan)
(050-2017-1111 / within Japan except October 12, December 31 - January 2.)
|In-flight regular and duty-free items sold on the following flights :
Japan Airlines (JAL), Japan Transocean Air (JTA)
|While onboard JAL/JTA flights.
|Domestic and Overseas JAL Group hotels
Hotel stay and hotel restaurant use
Method of usage of JAL Coupons at JAL HOTELS
Nikko Hotels International (Japan & overseas properties), Hotel JAL City and designated restaurants and shops in JAL Hotels.
Hotel restaurant mileage will not be accumulated for payments made by JAL COUPONs.
|Onsen Mile Partners "JAL COUPON Plan" accommodation and day use||Eligible Onsen Ryokan details(Available in Japanese only)
* Eligible plan is limited to "JAL COUPON Plan".
* The amount paid by this coupon is ineligible for Onsen Mile accumulation.
|JAL logo goods ・Travel goods||JAL Plaza Yurakucho Shop
|JAL DUTYFREE Items|
JALUX Mail-Order Items (catalog)
JAL SHOP (mail-order), JAL World Shopping Club, FLIGHT SHOP, Gourmet First Class
* JAL COUPONs will be accepted from September 1, 2013.
Only orders through mail (post) is accepted.
*Mail-order items can only be delivered to addresses within Japan.
*Orders placed by phone, FAX or JAL Shopping (online) are not eligible.
*Eligible mail-order catalogs are "JAL SHOP (mail-order)", "JAL World Shopping Club", "FLIGHT SHOP" and "Gourmet First Class".
*Only orders through mail (post) is accepted (orders placed by phone, FAX or online are not eligible).
Please send order forms along with JAL COUPONs by registered mail. JAL COUPONs must arrive by the validity of each coupon. Members are responsible for postage fees upon order.
*JAL COUPONs may not be used in combination with other discounts (ex. JGC member discount, etc.).
*There may be items that are not available for purchase.
*If payment are made by combination of JAL COUPONs and JAL CARD, JMB mileage accumulation will only be applicable to the paid amount by JALCARD.
*JAL COUPONs may not be used together with other coupons (es. exclusive coupons for JALUX stockholders etc.)
*"PETIT JALSHOP" items (mail-order by exclusive postcard order-form for in-flight sales items on JAL Group Domestic flights) are not eligible for payments by JAL COUPONs.
|Airport Delivery Service
Rental Mobile Service (mobile phone, WiFi)
Coat/Hand Baggage Check Service
Narita Airport Terminal 2 (Departure, Arrival), Narita Airport Terminal 1 (Departure, Arrival), Haneda Airport International Terminal (Departure, Arrival), Kansai International Airport (Departure, Arrival), Chubu International Airport (Departure, Arrival).
* New Chitose Airport (Departure, Arrival) is not eligible.
* When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable.
* If you wish to combine "JAL Coupon" and other payment method, only cash can be used.
* It is not eligible for mileage accumulation.
[For Package Tours]
(9:00-18:00 except January 1 - January 2)
(9:00-18:00 except October 12, December 31 - January 2.)
[For International Air Tickets , and Domestic Air tickets]
[For JAL logo goods / Travel goods]
Mileage can be redeemed for 10,000 miles (12,000yen equivalent) .
*A maximum of 100,000 miles may be redeemed for JAL COUPONs at one transaction.
The validity will be valid for 13 full months and starts from the first month following the month in which the mileage was exchanged into the JAL COUPONs. Please take note of the actual validity that is printed on the front of each JAL COUPONs. Please be aware that once the JAL COUPONs have expired they cannot be used under any circumstances.
Example: JAL COUPONs redeemed in September 2012 are valid until October 31, 2013.
No change in either cash or mileage will be given if the amount of JAL COUPON exceeds the purchase price. There are some restrictions applied to persons who can use JAL COUPONs and locations where members can use JAL COUPONs and when you return purchased items, etc.
The individuals who can use JAL COUPONs are specified in our JMB 'Rules & Conditions' Item 2. Only tickets and package tours under the eligible user's name can be purchased using JAL COUPONs. In case an individual other than the member will use the award, the user may be asked to show proof of relationship to the member.
24-hour Automated Telephone Service* (Available in Japanese only):0120-747-039 (Toll Free), 0570-025-055 (Toll), 03-5460-1111