
"JAL
COUPON" awards can be used to make full or partial payments for the following
purchases. For details, please refer to "JAL COUPON Guide"
booklet which is sent along with JAL COUPONs after JAL COUPON Award redemption.
JAL Coupons cannot be used at travel agencies.
JAL Coupons cannot be used for the payment of hotel stays and/or meals, which have been reserved through travel agencies (including online reservation and online travel agencies).
No change will be returned if the amount of JAL COUPONs exceeds the purchase price.
| Eligible
Purchases |
Eligible
Locations |
International Air Tickets
Japan Airlines (JAL) |
JAL Group city ticket offices in Japan*1, JAL Plaza Yurakucho Counter*1, domestic airport counters in Japan*1. Purchase through telephone *2 (Reservation and Information).
-
* Please note that there are certain counters, which do not handle international air tickets.
- *
Ticket purchase omitting the JAL COUPON redemption process is also available for reservation through telephone (Reservation and Information) and at JAL PLAZA Yurakucho counter.
- * Coupons cannot be used for reissuance of non-JAL Group Airline's ticket.
- - Ticketing Service Fee will apply to international tickets.
- *1 4,200JPY (Tax included)
- *2 2,100JPY (Tax included)
|
Domestic Air Tickets
Japan Airlines (JAL), Japan Transocean Air (JTA), Japan Air Commuter (JAC), Ryukyu Air Commuter (RAC) |
JAL Group city ticket offices in Japan, JAL Plaza Yurakucho Counter, domestic airport counters in Japan. Purchase through telephone (Reservation and Information).
- *
Ticket purchase omitting the JAL COUPON redemption process is also available for reservation through telephone (Reservation and Information) and at JAL PLAZA Yurakucho counter.
- * Use of other airlines is not permitted regardless of the fare conditions when JAL Coupons are used as partial payment.
- * For passengers residing in regions where JAL Group counters are not available in your vicinity, tickets may be issued by sending your JAL coupons to us by mail.
For inquires, please contact JAL Domestic Reservations.
|
Domestic & International Package Tours
JALPAK |
JAL Plaza Yurakucho Ticket Office
*JMB Tours(excluding web exclusive tours) are available at JAL Plaza.
JALPAK Rin-Rin Dial
Domestic:
(050-3155-3333 / within Japan)
International:
(050-2017-1111 / within Japan except 10/13, 12/31-1/2)
|
In-flight regular and duty-free items sold on the following flights :
Japan Airlines (JAL), Japan Transocean Air (JTA)
-
* JAL Coupons are not applicable for purchases of mail order items from the inflight magazines on domestic flights.
|
While onboard JAL/JTA flights.
- * Coupons cannot be used on in-flight sales of JAL code- share flights operated by other airlines.
- * In-flight sales may not be available on some routes or flight sectors.
|
Domestic and Overseas JAL Group hotels
Hotel stay and hotel restaurant use
Method of usage of JAL Coupons at JAL HOTELS |
Nikko Hotels International (Japan & overseas properties), Hotel JAL City and designated restaurants and shops in JAL Hotels.
Hotel restaurant mileage will not be accumulated for payments made by JAL COUPONs.
|
| Onsen Mile Partners "JAL COUPON Plan" accommodation and day use |
Eligible Onsen Ryokan details(Available in Japanese only)
* Eligible plan is limited to "JAL COUPON Plan".
* The amount paid by this coupon is ineligible for Onsen Mile accumulation. |
| JAL logo goods ・Travel goods |
JAL Plaza Yurakucho Shop
- * When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable. Return or exchange of goods is not permitted.
|
| JAL DUTYFREE Items |
Narita Airport Terminal 2
JAL DUTYFREE Main Store, JAL DUTYFREE Satellite Store, LeSportsac(Brand Shop), OMEGA(Brand Shop), TUMI(Brand Shop)
- Narita Airport Terminal 1
Fashion & Luxury
Haneda Airport International Terminal
TIAT DUTY FREE SHOP NORTH, FASHION BOUTIQUE
* When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable. Return or exchange of goods is not permitted.
|
JALUX Mail-Order Items (catalog)
JAL SHOP (mail-order), JAL World Shopping Club, FLIGHT SHOP, Gourmet First Class
* JAL COUPONs will be accepted from September 1, 2013.
|
Only orders through mail (post) is accepted.
*Mail-order items can only be delivered to addresses within Japan.
*Orders placed by phone, FAX or JAL Shopping (online) are not eligible.
*Eligible mail-order catalogs are "JAL SHOP (mail-order)", "JAL World Shopping Club", "FLIGHT SHOP" and "Gourmet First Class".
*Only orders through mail (post) is accepted (orders placed by phone, FAX or online are not eligible).
Please send order forms along with JAL COUPONs by registered mail. JAL COUPONs must arrive by the validity of each coupon. Members are responsible for postage fees upon order.
*JAL COUPONs may not be used in combination with other discounts (ex. JGC member discount, etc.).
*There may be items that are not available for purchase.
*If payment are made by combination of JAL COUPONs and JAL CARD, JMB mileage accumulation will only be applicable to the paid amount by JALCARD.
*JAL COUPONs may not be used together with other coupons (es. exclusive coupons for JALUX stockholders etc.)
*"PETIT JALSHOP" items (mail-order by exclusive postcard order-form for in-flight sales items on JAL Group Domestic flights) are not eligible for payments by JAL COUPONs.
|
Airport Delivery Service
Rental Mobile Service (mobile phone, WiFi)
Coat/Hand Baggage Check Service
|
Narita Airport Terminal 2 ( Departure, Arrival), Narita Airport Terminal 1 ( Departure, Arrival), Haneda Airport International Terminal ( Departure, Arrival), Kansai International Airport ( Departure, Arrival), Chubu International Airport ( Departure, Arrival).
* New Chitose Airport (Departure, Arrival) is not eligible.
* When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable.
* If you wish to combine "JAL Coupon" and other payment method, only cash can be used.
* It is not eligible for mileage accumulation. |
-
Please send your JAL COUPONs by registered mail after reservation is completed on the following cases.
- Purchase of domestic / international air tickets through telephone.
- Purchase of domestic / international package tours through telephone or website.
* Bank transfer charges on partial cash payments for air tickets, and the cost of JAL COUPON postage should be borne by the member.
* JAL COUPONs must be received before the validity date expires.
* Please check with JAL domestic / international reservation & information for the ticketing deadline date of the ticket to be purchased.
* Ticketing will be completed after we receive the JAL COUPONs.
* Fares, taxes and other charges applicable for ticket issuance will be the amount valid on the day the JAL COUPONs arrive.
- For JALUX mail-order item purchase, please send order forms along with JAL COUPONs.
-
For purchase of package tours, international air tickets, domestic air tickets, and / or JAL logo goods / Travel goods omitting the JAL COUPON redemption process.
[For Package Tours]
- JALPAK Rin・Rin Dial
Domestic:
050-3155-3333
(9:00-18:00 except 1/1-1/2)
|
International:
050-2017-1111
(9:00-18:00 except 10/13, 12/31-1/2) |
- JAL Plaza Yurakucho Counter
[For International Air Tickets , and Domestic Air tickets]
- JAL Reservation and Information
0570-025-121
Press "1" for International Air tickets (8:00 - 19:00, 7 days a week).
Press "2" for Domestic Air tickets (7:00 - 20:00, 7 days a week).
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
- JAL Plaza Yurakucho Counter
[For JAL logo goods / Travel goods]
- JAL Plaza Yurakucho Shop
-
A sample list of purchases/items for which JAL COUPONs are not eligible :
- Domestic tickets which do not specify the name of the passengers such as 6-trip multiple trip tickets etc. JAL Gift; any items purchased at the following JAL Group companies: JALCARD, Blue Sky, etc.
- Tickets purchased only through JAL website.
- Tour products using flights other than JAL Group Airlines.
- JAL Dynamic Package products
- Tour products planned and operated by JAL Sales.

Mileage can be redeemed for 10,000 miles (12,000yen equivalent) .
*A maximum of 100,000 miles may be redeemed for JAL COUPONs at one transaction.

The validity will be valid for 13 full months and starts from the first month following the month in which the mileage was exchanged into the JAL COUPONs. Please take note of the actual validity that is printed on the front of each JAL COUPONs. Please be aware that once the JAL COUPONs have expired they cannot be used under any circumstances.
Example: JAL COUPONs redeemed in September 2012 are valid until October 31, 2013.

No change in either cash or mileage will be given if the amount of JAL COUPON exceeds the purchase price. There are some restrictions applied to persons who can use JAL COUPONs and locations where members can use JAL COUPONs and when you return purchased items, etc.

The individuals who can use JAL COUPONs are specified in our JMB 'Rules & Conditions' Item 2. Only tickets and package tours under the eligible user's name can be purchased using JAL COUPONs. In case an individual other than the member will use the award, the user may be asked to show proof of relationship to the member.

- Please make sure you have enough mileage in you JMB account by checking the balance.
- Request for JAL COUPONs can be made by dialing our Automated Telephone Service or via JAL's website.
JAL's website
24-hour Automated Telephone Service* (Available in Japanese only):0120-747-039 (Toll Free), 0570-025-055 (Toll), 03-5460-1111
-
*You will need to input your JMB membership number, PIN and number of miles you wish to redeem. The maximum amount of mileage that can be redeemed in one transaction 100,000 miles.
-
※JAL Mileage Bank Center, JAL Domestic/International Flight Reservation and information, JAL Group city ticket counter, airport ticket counter cannot accept the request for JAL COUPON award issuance.
- ◆JAL COUPONs will be sent only to your JMB registered address in Japan. The coupons will be sent via registered mail only.
- ※Note that normally it will take approximately 1 week to receive your coupons once you have requested them.
However, it may take 2 to 3 weeks when there is a high volume of requests or if requested just before or during long holiday periods such as Golden Week, and year end / new year holidays. We suggest you request your awards as much in advance as possible.
- ◆JAL COUPONs cannot be reissued.
- ◆JAL COUPON is not transferable and cannot be sold.
- ◆Once mileage has been redeemed, it cannot be returned to your JMB account, nor can you exchange JAL COUPONs into other awards. This is regardless if your awards have not been sent or if your have not used them yet.
'Mileage Reinstatement Service' for Unused Awards does not apply to JAL COUPONS.
- ◆Please note that the places and goods for which e JAL POINT is used differ from those of JAL COUPON.
- ◆No refund will be processed once JAL COUPON has been used.
- ◆No change will be given.
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