Airport Lounge Access

As a JAL Global Club member, you will have access to participating airport lounges - giving you the opportunity to relax before your flight.

Take a moment to unwind before boarding. Airport lounges offer complimentary beverages, newspapers, magazines, and more.

Criteria Based on Membership Status

Lounge Access When Flying on JAL Group Flights

Upon presentation of your JGC card, you and one traveling companion will be able to enjoy access at any participating airport lounge. You can also bring a third and a fourth traveling companion to the lounge by using two lounge coupons issued in exchange for JMB miles. Airport lounge access is limited to a maximum of three traveling companions per JGC member.

Domestic Flights

To enter a lounge, hold your two-dimensional barcode or IC card over the barcode reader at the lounge entrance.

  • *To use a lounge when taking a codeshare flight operated by Fuji Dream Airlines (FDA) or Amakusa Airlines (AMX), you will need to collect your boarding pass at the check-in counter for presentation to the airport lounge staff.
  • *At lounges without barcode readers, please present your JGC card and boarding pass (or boarding information slip) at the lounge entrance.

International Flights

Please present your JGC card and boarding pass to enter a lounge.

  • *When departing from China (except Hong Kong), please present your JGC card at check-in and receive a lounge coupon.

Airport Lounge Reminders

JGC members must present their JGC card and boarding pass to enter airport lounges.

  • *JMB Sapphire, JGC Premier, and JMB Diamond members can also enter lounges by presenting their FLY ON membership card. However, presentation of both a JGC membership card and a FLY ON membership card will not grant lounge access to more than the allowed number of guests.
  • *When using lounge coupons for traveling companions, please present the lounge coupons to the airport lounge staff at the lounge entrance. At airports outside Japan, please present the lounge coupons for your traveling companions at the check-in counter when you will be accessing any lounge other than a Sakura Lounge.
  • *Lounge coupons issued in exchange for miles cannot be used to access the following lounges: JAL First Class Lounge, DIAMOND/PREMIER Lounge, international airport lounges in Paris and Shanghai (Hongqiao).

How to Redeem Miles for JAL Lounge Coupons

At the Airport

Airport lounge access is available by redeeming your miles for lounge coupons at the airport on the day of your flight.
To access a lounge in Japan or a Sakura Lounge outside Japan, please inquire with the airport lounge staff.
For lounge access at other lounges outside Japan, please inquire with the check-in counter staff.

  • *At the airport, you can redeem your miles starting from one lounge coupon, where one lounge coupon (for international and domestic flights) is issued in exchange for 2,000 miles.

Prior to Your Flight Date

JGC members can redeem 4,000 miles for two lounge coupons (for international and domestic flights).

On the JAL website

Japan Region members

After logging in to your JMB account, navigate to the Lounge Coupon Request screen to request your coupons.
(Available in Japanese only)

  • *Please allow one to two weeks for the coupons to be mailed to your registered address.

American Region members, Europe / Middle East / Africa Region members, and Asia / Oceania Region members

After logging in to your JMB account, navigate to the Lounge Coupon Request screen to request your coupons.

American Region members, Europe / Middle East / Africa Region members, and Asia / Oceania Region members

Request by phone to the JMB Center of your membership region is also available.

Lounge Coupon Validity

Lounge coupons are valid until the end of the seventh month from the day of making the request.

Terms and Conditions of Lounge Coupon Use

  • *Please present one lounge coupon per one person for each lounge access.
  • *Once deducted, miles cannot be returned to your JMB account or exchanged for other awards, regardless of whether your lounge coupons have not arrived or have not yet been used.
  • * When making a lounge coupon request prior to your flight date, you will be required to provide your JMB membership number and PIN. If you have forgotten your PIN, please submit a PIN request (opens in new windowJapan Region, opens in new windowAmerican Region, opens in new windowAsia & Oceania Region, opens in new windowEurope, Middle East & Africa Region). When requesting your PIN by postal mail, please allow around one week for your PIN information to arrive.
  • *A maximum of four travelers (including the tier status member) are allowed for a single entry to a lounge. Airport lounge access is limited to a maximum of three traveling companions per tier status member (for a maximum of four travelers total), consisting of one traveling companion who is admitted upon presentation of a DIAMOND, SAPPHIRE or JGC PREMIER card and two traveling companions who are admitted upon presentation of two lounge coupons. However, lounge coupons that are obtained by redeeming miles cannot be used to access the following lounges:
    • Diamond Premier Lounge
    • JAL First Class Lounge
    • International airport lounges in Paris
    • International airport lounges in Shanghai (Hongqiao)
  • *Japan Airlines assumes no responsibility for the loss, theft, or destruction of lounge coupons. Lounge coupons cannot be re-issued. The selling, bartering, or exchanging of lounge coupons is not permitted, and any attempt of such action will render the lounge coupons null and void.

Eligible Routes and Fares for JAL Lounge Access

  International airport lounges Japan domestic airport lounges
Eligible routes JAL international routes JAL Group domestic routes
Eligible fares All fares All fares
  • *Lounge access is not available to the JGC member and traveling companions when flying on the following flights:
    • Codeshare flights operated by JAL that bear the flight number of an airline other than JAL.
    • Codeshare flights operated by other airlines that bear a JAL flight number.
      (Some exceptions apply for certain flights and airports. For more information, please refer to the services offered on codeshare flights.)
    • Flights other than those operated by JAL Group airlines.
  • *Lounge access is subject to capacity constraints. Lounge access is not available upon arrival at your destination.
  • *Lounges open in accordance with departure time.

Airport Lounge Restrictions (When Flying on JAL Group Flights)

  • Travelers must present their JGC card and boarding pass (or boarding information slip, indicating the passenger's name and flight number, that is output by the reader at the security checkpoint when using the Touch & Go Service) to enter airport lounges. At some airports, travelers may be required to collect a lounge voucher at the check-in counter. For more information, please inquire with the airport check-in counter staff.
  • More information about airports where lounge access is available to traveling companions can be found at the following links:
    (Domestic Flights, International Flights).
  • A maximum of four travelers (including the tier status member) are allowed for a single entry to a lounge. Airport lounge access is limited to a maximum of three traveling companions per JGC member (for a maximum of four travelers total), consisting of one traveling companion who is admitted upon presentation of a JGC card and two traveling companions who are admitted upon presentation of two lounge coupons.
  • Tier status cardholders must accompany their traveling companions when entering a lounge. A traveling companion is defined as a passenger departing on a JAL Group flight on the same day as the tier status member. Traveling companions are not required to travel on the same flight as the tier status member.
  • A child who is three years of age or over on Japan domestic flights, or who is two years of age or over on international flights, is counted as one traveling companion. Any accompanying children who are under three years of age on Japan domestic flights or who are under two years of age on international flights are not counted toward the four traveler limit and may enter a lounge together with the JGC member without the presentation of a JGC card or lounge coupon.
  • At some airports, travelers may be required to request lounge access at the check-in counter prior to entering the lounge.

oneworld Lounge Access

oneworld Emerald
oneworld Sapphire

JGC members and one traveling companion can use any of the some 600 lounges offered by oneworld airlines when departing on any oneworld member airline flight.

To enter a lounge, please present your oneworld status card and boarding pass.

  • *For more information about available lounges when flying on oneworld alliance member airlines flights, please ask the airport staff of the respective airline at the time of check-in.
  • *Lounge coupons cannot be used to access a lounge.
  • *Lounge access is available to members with oneworld Emerald or Sapphire tier status.
  • *At peak periods, access to certain lounges may be restricted due to capacity constraints.
    Access is available only on the day of departure when your onward flight is with a oneworld member airline.
    Access to some lounges operated by third parties on behalf of oneworld member airlines may be restricted at some times.
    For more information, please refer to opens in new windowoneworld lounge access.
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