JAL Family Club
Service Notices/Travel Alerts
News & Special Offers
What is JAL Family Club?
JAL Family Club (JALFC) is a membership program for JMB members who move to a country outside Japan in order to fulfill a work assignment, study abroad, or for any other reason. There is no annual fee to participate.
In addition to the standard JAL Mileage Bank services, JALFC members can combine their family miles to redeem for awards, earn bonus miles when flying on JAL flights, take advantage of special baggage allowances, receive invitations to special events, and enjoy other exclusive benefits and services.
|Primary member||Your family's designated primary member can be any eligible family member 12 years of age or older, who is a JMB member and resides (or is planning to reside) in a country other than Japan.|
|Family members||Family members are other JMB members who enroll in JAL Family Club as the primary member's spouse, the primary member's children, the primary member's parents, the spouse's parents, or the children's spouses. There is no age restriction.Up to 8 persons can be registered as family members.|
- *Upon enrolling in JAL Family Club, any JALCARD Family Program membership will be withdrawn automatically.
- *For family members, country of residence is not taken into consideration. Family members' registered contact information and membership region will be the same as that of the primary member.
- *After relocating to a country outside Japan, you will be registered in a membership region other than Japan and will be unable to use any awards that are available only to Japan Region members.
Eligible Countries and Regions
|American Region||Countries in North America (including Hawaii and Guam), Central America, South America|
|Europe, Middle East & Africa Region||Countries in Europe, Middle East (from Iran to the west), Africa|
|Asia & Oceania Region||China (including Hong Kong and Macao) and countries in Asia and Oceania|
There is a promotion exclusively offered to JMB members living overseas! Eligible members will be exempted from paying the initial registration fee and family member additional fee until March 31, 2018 (Saturday.).
|Renewal Fee||After enrolling with JALFC, a renewal fee of 1,000 miles will be deducted every 5 years. JALFC membership will be withdrawn automatically if the automatic deduction is not possible.|
|Family Member Addition Fee||1,000miles will be charged for each request to add new family member(s), regardless of the number of new family members included in the request.|
- *No fee will be charged for changing JALFC primary members or withdrawing from JALFC.
- *When using mileage to pay for JALFC-related fees, the respective mileage will be deducted from the family mileage pool.
- *If a member does not have enough miles to pay the Initial Registration Fee or the Family Member Additional Fee, the member agrees that the miles required for payment will be deducted automatically once a sufficient number of miles have accrued.
How to Enroll
Please apply for JAL Family Club enrollment before you relocate to a country outside of Japan.
To complete the enrollment process, you will need to provide your JMB membership number and the JMB membership numbers of all participating family members.
- *You can also apply for JALFC Family Club enrollment after you relocate. Please note that separate fees will apply.
The enrollment process should be completed around three weeks prior to relocation.
For JMB members
Click the button below to access the JAL Family Club Enrollment Application.
If you are not yet a JMB member
To join JAL Family Club, you must be a JAL Mileage Bank member. Click the button below to enroll online with JAL Mileage Bank.
For JAL Family Club members
To access the JAL Family Club site, click the button to the right.
Please use the following telephone number when calling internationally or from certain IP phones.
Operator assistance: 9:00 - 12:00 and 13:00 - 17:30 (not available on Saturdays, Sundays, national holidays, or the Year-End and New Year holiday)
- *The content of your conversation may be recorded to ensure quality service.