JAL Mileage Bank - Hotel Mileage

Eligible Hotels
Eligible Rate
How to Accumulate Hotel Mileage
How to Request Post-Stay Hotel Credit

Mileage will be credited only when hotel room charges are paid directly to the hotel.

* Group rates are not eligible for mileage credit. Also, discounted rates may not be eligible at certain hotels. Note that eligible rates for mileage credit are determined by each hotel and not by the JAL Mileage Bank. For details, please check with the individual hotel.

1.At the time of hotel check-in
Please present your JMB card or JALCARD and mention that you wish to receive mileage credit on your JMB account.
When checking into the following hotels, please show:

Starwood Preferred Guest account number or membership card when you stay with Starwood Hotels & Resorts;
Marriott Rewards® membership number or membership card when you stay with Marriott International hotels and The Ritz-Carlton® .
Priority Club® Rewards membership card when you stay with InterContinetal Hotels Group;

2.At the time of hotel check-out
Please make sure you receive a hotel receipt made out in your name.

3.Mileage accumulated from hotel stays will be reflected in your account within 2-3 months.
Until your mileage has been credited to your account, please retain hotel receipts issued in your name.

* To accumulate miles at the following hotels, you must join each hotel's loyalty program in advance and have JMB selected as your preffed earning alliance.
Starwood Hotels & Resorts → Starwood preferred Guest
Marriott International and The Ritz-Carlton → Marriott Rewards
Intercontinental Hotels Group → Priority Club® Rewards
* Even if you mentioned your JMB membership number at the time of reservations, you must advise the hotel when you check-in that you wish to accumulate mileage credit. Failure to do so will result in uncredited mileage.
* A stay at the same hotel for more than 1 night is considered as "1 stay." If you check out and check in again at the same hotel within a 24 - hour period, it will be considered as one stay.
* If 2 or more JMB members share a room, only the member whose name appears on the hotel receipt will receive mileage credit.
* Reserving multiple rooms in the same member's name will result in the crediting of mileage for 1 stay.

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If you did not request mileage credit at the time of check-in, or you forgot to present your JMB card or JALCARD, or if you find a discrepancy in your Mileage records, you may request post-stay hotel credit by sending necessary documents to the JMB Center of your membership registration.

* No mileage credit will be given for any hotel stay prior to enrollment. In addition, post-stay hotel credit requests over 6 months after the date of the hotel stay will not be accepted.
* Documents sent to the JMB Center is non-returnable.Please retain a copy if necessary.

(For members in Japan region)
Post-Stay Hotel Credit Desk, JMB Center, Japan(TCI)
Nihon Seimei Sapporo Building, 1-1 Nishi 4 Chome, Kita 3 jo, Chuo-ku, Sapporo, Hokkaido, Japan 060-8788

(For members in regions other than Japan)
JMB Center of your membership registration

■ Necessary documents

(1) Your hotel receipt (receipt must be in your name, check-in and check-out date, and rate per night)
(2) A memo stating your name and JMB membership number

[Post-stay hotel credit for Starwood Hotels & Resorts]
At Starwood Hotels & Resorts, please make requests within 180 days from the end of hotel stay.
For post-stay hotel credit, please request below:

Starwood Preferred Guest
Ebisu Tokyu Building 2F 1-18-18 Ebisu, Shibuya-ku, Tokyo 150-0013 Japan
TEL: 0120-92-5212(Toll Free in Japan)/+81-3-5423-6068 FAX : +81-3-5423-4821
Or, please find and contact your nearest office at
http://www.starwoodhotels.com/preferredguest/contact/index.html

[Post-stay hotel credit for Marriott International and The Ritz-Carlton]
At Marriott International and The Ritz-Carlton, you can make requests within 1 year from the end of the hotel stay after enrollment in Marriott Rewards.
For post-stay hotel credit, please request below:

Marriott Rewards Customer Service
Urban Shinbashi Building, 7th Floor 4-5-1 Shinbashi, Minato-ku Tokyo 105-0004 Japan
TEL: +81-3-5405-1513 FAX: +81-3-5472-3600
Or, please find and contact your nearest office at
Marriott Rewards Customer Service
E-mail: tokyomarriottrewards@marriott.com

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