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Airport Lounge Access

Information about JMB Fly On Program

Airport Lounge Access - Gain access to designated airport lounges when departing on a JAL Group flight.
  • JMB DIAMOND
  • JGC PREMIER
  • JMB SAPPHIRE
  • JMB CRYSTAL

Airport where lounge services are available

Domestic Airport LoungeInternational Airport Lounge
JMB Diamond, JGC Premier, JMB Sapphire Members Present your Diamond, Sapphire or JGC Premier Card Lounge access for member and one traveling companion Present your Diamond, Sapphire or JGC Premier Card with two lounge coupons (from mileage redemption) Lounge access for member and three traveling companions

Conditions

[For Domestic flights]
Please hold the barcode or IC card over the reader at the lounge entrance.

  • * At Okayama Airport, please receive a lounge coupon for lounge muscat at the check-in counter and then enter.
  • * Please present your DIAMOND, SAPPHIRE or JGC PREMIER card and boarding pass upon entering the lounge where the barcode reader service may not available.
[For International flights]
Please present your DIAMOND, SAPPHIRE or JGC PREMIER card and boarding pass up on entering the lounge.
When you are departing from China (except Hong kong) and Seoul (Gimpo), please present your DIAMOND, SAPPHIRE or JGC PREMIER card upon check-in and receive a lounge coupon.
  • * Please present the lounge coupon for your traveling companions when accessing the lounge.
JMB Crystal Members Present your JMB Crystal Card with one lounge coupon Lounge access for member only

Conditions

[For Domestic flights]
Please hold the barcode or IC card over the reader at the lounge entrance and hand in your lounge coupon upon entering the lounge.

  • * At Okayama Airport, please receive a lounge coupon for lounge muscat at the check-in counter and then enter.
  • * Please present your JMB Crystal Card and boarding pass upon entering the lounge where the barcode reader service may not available.
  • * JAL Global Club Members can enter airport lounges by presenting their JGC Card and boarding passes.
    You can not use lounge with over 4 traveling companions even if you show your JGC membership card and other FLY ON Program membership card.
  • * Access to the following lounges is not permitted with lounge coupons by mileage deduction: JAL First Class Lounge, DIAMOND/PREMIER LOUNGE, international airport lounges in Paris and Shanghai (Hongqiao).

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How to exchange mileage for lounge coupons

How to exchange mileage for lounge coupons at the airport
You can use the lounge upon mileage deduction at the airport on the day of use.
Please contact our airport lounge staff when accessing SAKURA LOUNGE located in Japan (excluding Okayama Airport) and overseas.
Please mention at the check-in counter when using other lounges at Okayama Airport and overseas airports.

  • * At the airport, you can deduct in units of one coupon.
JMB DIAMOND/JGC PREMIER/JMB SAPPHIRE JMB CRYSTAL
2,000 miles = 1 lounge coupons
(for international and domestic flights)
1,000 miles = 1 lounge coupons
(for domestic flights)

How to apply for lounge coupons prior to the day of departure
Please request the lounge coupons through our website or 24 hour Automated Telephone Service (Available in Japanese only).

  • * Lounge coupons will be mailed to the members' registered address approximately one or two weeks after the request is made.
JMB DIAMOND/JGC PREMIER/JMB SAPPHIRE JMB CRYSTAL
4,000 miles = 2 lounge coupons
(for international and domestic flights)
5,000 miles = 5 lounge coupons
(for domestic flights)
  • < Online Request >
    Go to the JAL website and log in using your membership number and PIN. Navigate to the Lounge Coupon Request screen to request your coupons.
  • < 24 hour Automated Telephone Service (Available in Japanese only) >
    0120-747-039 (toll free)/ 0570-025-055 (toll)
  • < For the members of American Region, Europe, the Middle East and Africa, Asia, Oceania >
    Please apply from the JAL website or please contact the JAL office of your region.
  • < Valid >
    Coupons are valid until the end of the seventh month from day of issue.

Important notes about Lounge Coupons

  • * Please present one lounge coupon per one person for each lounge use.
  • * Once mileage has been deducted, it cannot be returned to your JMB account, nor can you exchange lounge coupons into other awards. This is regardless if your awards have not been sent or if you have not used them yet.
  • *Your JMB membership number and password are required for advance applications. If you have forgotten your PIN, click here. When requesting your PIN number by mail, please allow approximately one week for your PIN to arrive.
  • * PIN REQUEST (For American Region JMB members, Europe, the Middle East and Africa, Asia, Oceania)
  • * Maximum of 4 persons (including the member) are allowed for a single entry to the lounge. Member must accompany the traveling companion when using the lounge.
  • * A traveling companion is defined as a passenger departing on the same date as the member, and on a JAL Group Airlines flights.
  • * Access to the following lounges is not permitted with lounge coupons by mileage deduction:
    ・JAL First Class Lounge
    ・DIAMOND PREMIER Lounge
    ・International airport lounges in Paris
    ・International airport lounges in Shanghai (Hongqiao)
  • * The selling, bartering, or exchanging of lounge coupon is not permitted, and attempt of such action will render lounge coupon void and no mileage will be returned to the member with respect to such cancellation.
  • * For more information about airport lounges access, please refer to domestic lounge service or international lounge service.

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Eligible routes and fares for airport lounge access when flying with JAL Group Airlines

  International Airport Lounge Domestic Airport Lounge

Eligible Routes

JAL International

JAL Domestic, JTA/JAC/RAC

Eligible Fares

All fares

All fares

  • * A member and a traveling companion are not allowed to enter the lounge when they fly on the following flights.
    · Code-share flights operated by JAL and bearing the name of the airlines other than oneworld member airlines
    · Code-share flights operated by the airlines other than oneworld member airlines and bearing JAL flight number. (Exception may apply)
    · Flights other than oneworld member airlines.
  • * Some restrictions may apply when flying some code-share flights operated by airlines other than JAL. Please click here for details.
  • * Due to shortage of airport facilities, airport lounges may be unable to accommodate all eligible passengers.
    Lounges are not available upon your flight arrival.
  • * Lounges open in accordance with departure time.

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oneworld Member Airlines' Lounge Access

oneworld

When you fly with oneworld alliance member airlines, oneworld Emerald and Sapphire members can use their lounges located in more than 600 airports worldwide. The member and one traveling companion are allowed to enter the lounge.

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Airport Lounge Restrictions

  • * Passengers must present their FLY ON Program Membership Card and boarding pass to enter airport lounges. (Travelers using JAL IC Check-in Service must present their passenger receipt showing the passenger name and flight number.)
  • * For more information about airports where lounge access is available to travelling companions. Please refer here (Domestic Flights,International Flights)
  • * Airport lounge access is limited to a maximum of three companions per cardholder (total group of four using two lounge coupons). Cardholder must accompany travel companions when entering lounge.
  • * A traveling companion is defined as a passenger departing on the same date as the member, and on a JAL Group Airlines flights.
  • * Children three years of age or over (on domestic flights) or two years of age or over (on international flights) are treated as a single companion. Children under these age limits are permitted access to airport lounges in the company of a cardholder, without requiring a separate card or lounge coupon.
    Children under age limits are exempt from the limit of three companions per cardholder.
  • * At some airports, travelers may be required to request lounge access at the check-in counter prior to entering the lounge.

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