![[Conditions] - For Domestic flights - Please hold the barcode or IC card over the reader at the lounge entrance and hand in your lounge coupon upon entering the lounge. *Please present your DIAMOND, SAPPHIRE or JGC card and boarding pass upon entering the lounge where the barcode reader service may not available.](img/parts_lounge-use-ex3.gif)
- JAL Global Club Members can enter airport lounges by presenting their JGC Card and boarding passes.
You can not use lounge with over 4 traveling companions even if you show your JGC membership card and other FLY ON Program membership card. - Access to the following lounges is not permitted with lounge coupons by mileage deduction: JAL First Class Lounge, DIAMOND/PREMIER LOUNGE, JAL Arrival Lounge at Haneda Airport International Terminal, international airport in Paris and Shanghai (Hongqiao).
When you fly with oneworld member airlines, you can use their lounges located in more than 400 airports worldwide. The member and one traveling companion are allowed to enter the lounge.
- Please present your oneworld tier status card and boarding pass upon entering the lounge.
- For details of lounges when flying on oneworld member airlines flights, please ask the airport staff of respective airlines at the time of check-in.
- Lounge access by presenting oneworld elite status Ruby card is not permitted.
- At peak periods,access to certain lounges may be restrictid due to capacity constraints.
Access is available on the day of departure when your next onward flight is with a oneworld member airline.
Access may not apply at a limited number of third-party-operated lounges.
oneworld Lounge Access
- How to apply for lounge coupons prior to the day of departure
Please request the lounge coupons through our website or 24 hour Automated Telephone Service (Available in Japanese only).
※Lounge coupons will be mailed to the members' registered address approximately one or two weeks after the request is made.
| JMB DIAMOND/JGC PREMIER/JMB SAPPHIRE | JMB CRYSTAL |
|---|---|
| 4,000 miles = 2 lounge coupons (for international and domesdic flights) |
5,000 miles = 5 lounge coupons (for domestic flights) |
- < Online Request >
Go to the JAL site and log in using your membership number and PIN. Navigate to the Lounge Coupon Request screen to request your coupons. - < 24 hour Automated Telephone Service (Available in Japanese only) >
0120-747-039 (toll free)/ 0570-025-055 (toll) - < For the members of American Region, Europe, the Middle East and Africa, Asia, Oceania >
Please apply from the JAL website or please contact the JAL office of your region.
- How to exchange mileage for lounge coupons at the airport
Please contact our airport lounge staff when accessing SAKURA LOUNGE or JAL LOUNGE located in Japan and overseas.
In other lounges, please contact airport staff at check-in counter. -
Valid
Lounge coupons expire after six months. Coupons expire on the last day of the month, six months after the coupon request date.
<Important notes about Lounge Coupons>
- Please present one lounge coupon per one person for each lounge use.
- Once mileage has been deducted, it cannot be returned to your JMB account, nor can you exchange lounge coupons into other awards. This is regardless if your awards have not been sent or if you have not used them yet.
- To redeem mileage for lounge coupons, you must provide your JMB membership number and PIN number. If you have forgotten your PIN, click here. When requesting your PIN number by mail, please allow approximately one week for your PIN to arrive.
- PIN REQUEST (For
American Region JMB members, Europe, the Middle East and Africa, Asia, Oceania) - For more information about airport lounges access, please refer to domestic lounge service or international lounge service.
- Maximum of 4 persons (including the member) are allowed for a single entry to the lounge. Member must accompany the traveling companion when using the lounge.
- A traveling companion is defined as a passenger departing on the same date as the member, and on a JAL Group Airlines flights.
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Access to the following lounges is not permitted with lounge coupons by mileage deduction:
・Diamond Premier Lounge
・First Class Lounge
・Arrival Lounge
・International airport lounges in Paris
・International airport lounges in Shanghai (Hongqiao) - The selling, bartering, or exchanging of lounge coupon is not permitted, and attempt of such action will render lounge coupon void and no mileage will be returned to the member with respect to such cancellation.
| International Airport Lounge | Domestic Airport Lounge | |
|---|---|---|
Eligible Routes |
JAL International |
JAL Domestic, JTA/JAC/RAC |
Eligible Fares |
All fares |
All fares |
- A member and a traveling companion are not allowed to enter the lounge when they fly on the following flights.
· Code-share flights operated by JAL and bearing the name of the airlines other than oneworld member airlines
· Code-share flights operated by the airlines other than oneworld member airlines and bearing JAL flight number. (Exception may apply)
· Flights other than oneworld member airlines. - Some restrictions may apply when flying some codeshare flights operated by airlines other than JAL. Please click here for details.
- Due to shortage of airport facilities, airport lounges may be unable to accommodate all eligible passengers.
Lounges are not available upon your flight arrival. - Lounges open in accordance with departure time.
- Passengers must present their FLY ON Program Membership Card and boarding pass to enter airport lounges. (Travelers using JAL IC Check-in Service must present their passenger receipt showing the passenger name and flight number.)
- For more information about airports where lounge access is available to travelling companions. Please refer here (Domestic Flights,International Flights)
- Airport lounge access is limited to a maximum of three companions per cardholder (total group of four using two lounge coupons). Cardholder must accompany travel companions when entering lounge.
- A traveling companion is defined as a passenger departing on the same date as the member, and on a JAL Group Airlines flights.
- Children three years of age or over (on domestic flights) or two years of age or over (on international flights) are treated as a single companion. Children under these age limits are permitted access to airport lounges in the company of a cardholder, without requiring a separate card or lounge coupon. Children under age limits are exempt from the limit of three companions per cardholder.
- At some airports, travelers may be required to request lounge access at the check-in counter prior to entering the lounge.
