If you did not mention your JMB membership number before your flight, or if you find a discrepancy in the mileage reported in your Mileage records, you may request post-flight credit.

The requests for post flight credit (except Bonus mileage) will be accepted prior to enrollment if the request is made within 6 months after the flight.
Post Flight credit is required in the following cases;

• ・When boarding on a flight before your JMB card is received, after your application for enrollment in JMB.
• ・If you did not mention your JMB membership number before your flight.
• ・If you find a discrepancy in the mileage reported in your Mileage records.
• ・When your flight mileage is not accumulated after your flight even though you have taken necessary steps to register your flight mileage.
• ・When you request to accumulate in the JMB program, your flight mileage of certain flights in your itinerary.

■How to request Japan domestic post-flight credit
●By JAL Web site
Request is accepted for flights taken at least 3 days after and up until 6 months from your flight date.
Please credit after login.
●By mail
Please send the following 2 documents to JMB Center, Japan below.

• (1)Boarding Pass (original) or information slip (original), with member's name

• Information Slip (original)
  
• 
  
• (2)Memo showing yourJMB membership number (7 or 9 digits), full name, registered address, telephone number and date of birth.

• ● By telephone(from 2nd day after boarding)

• Note:
  To request post-flight credit for JAL code-share flights operated by Jetstar Japan, please contact JMB Center or send necessary documents.

• ■How to request international post-flight credit

●By JAL Web site (JAL international flights will be accepted from the 5th day after boarding. JMB partner airlines flights will be accepted from the 14th day after boarding.)

・・・・

●By mail Please send the following 3 documents to JMB Center, Japan below.

• (1)Ticket receipt (copy) or e-ticket itinerary/receipt (copy)

• 
• 
• (2) Boarding Pass (original) orJAL online Boarding Pass (copy)
※Passengers who used a JAL Mobile Boarding Pass for direct boarding (called QuiC)
do not have to send their JAL Online Boarding Passes to be credited mileage.

• (3)Memo showing your JMB membership number (7 or 9 digits), full name, registered address, telephone number and date of birth.
• *As documents sent to the JMB Center cannot be returned to you,
  retain copies of the necessary documents until you can confirm that the mileage has been properly credited to your account.
• *Post flight credit requests made without submitting the necessary documents cannot be accepted.

【Mailing address】

JAL Mileage Bank Center, Japan
Post-office box 158, Tokyo Ryutsu Center Post office, Ota-ku, Tokyo 143-6590