We take the utmost care to ensure that your sensitive cargo, such as precision machinery or musical instruments, is exposed to the absolute minimum impact for safe transportation.

| Features |
| Solutions according to the cargo’s features |
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We will offer solutions for build-up, ground handling, etc. to transport your cargo according to its features. |
| Condition check of Shock Watch (S/W) & Tilt Watch (T/W) and information |
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We will check S/W or T/W conditions upon arrival and departure, and notify the result.
Master AWB Tracing Service |
| Low speed, safe ground transport |
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We will provide low speed ground transport in the airport to ensure minimum impact. |
| Priority loading |
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J CARE will be loaded on the reserved flight with high priority. |
| Time specific delivery |
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We can deliver your cargo at the requested time. Please apply in advance at the arrival airport.
(after a specific time after flight arrival and within the free storage period) |
|
| Conditions on the Use of this Service |
AWB |
Please use JAL's AWB (131-).
Please indicate commodity code (J CARE) in the "Accounting Information" column. |
| Tariff |
The JAL Carrier Tariff(or IATA Tariff) is applied. |
| Advance arrangements |
Various advance arrangements are required to use this service. Please consult with the nearest sales office. |
| Applicable cargo |
Cargo requiring special handling such as precision machinery and musical instruments |

| JAPAN |
TOKYO(NARITA,HANEDA) , OSAKA(KANSAI) , NAGOYA |
| AMERICA・CANADA |
NEWYORK , CHICAGO , SANFRANCISCO , LOS ANGELES , HONOLULU , VANCOUVER |
| EUROPE |
LONDON , PARIS , FRANKFURT |
| ASIA・OCEANIA |
MANILA , BANGKOK , KUALA LUMPUR , SINGAPORE , JAKARTA , SYDNEY |
| CHINA |
SHANGHAI(PUDONG) , HONGKONG , BEIJING , DALIAN , TIANJIN |
| KOREA |
SEOUL(INCHOEN) , BUSAN |
| TAIWAN |
TAIPEI(TAOYUAN) , KAOSHIUNG |

| Master AWB Tracing Service |
JTR(JALCARGO Tracker Report) is an innovative e-mail cargo tracking service that allows you to keep track of your time-conscious freight on a real time basis. |
| House AWB Tracing Service |
Transmitting FZE- the industry standard EDI message(IATA CARGO-IMP) used for exchanging House AWB level cargo status information, directly to the customer's system. |
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