Check precautions when transporting live animals (pets), the environment for air transportation, information on shipper's certification for live animals, etc.
JAL Group has taken measures to transport live animals (pets) as safely as possible such as consulting specialists and veterinaries for their advice.
|(1)||We pay the greatest care in securing the environment for live animals (pets), such as keeping them inside an air conditioned room as much as possible, from acceptance to loading and from unloading to delivery.|
|(2)||Japanese airports have checked available facilities near the airport in advance to provide prompt information on veterinarians when requiring consultation in an emergency, and hotels for pets. (excluding certain airports) Please understand that services may not be available depending on the office hours of the veterinarian, or business hours and conditions for accommodation (vaccine certificates may be required etc.) of the hotel for pets.|
We take the utmost caution to secure the appropriate environment for transporting live animals (pets). However, we would appreciate your understanding that the environment of air transportation may cause stress or have negative effects on live animals (pets) with respect to the following points. Pets may also feel stressful when they are separated from their owners.
|(1)||Temperature and humidity
The cargo compartment interior may be affected by the environment on the ramp(weather, temperature, etc.) when loading and unloading, and temperatures may be considerably high or low compared with outside temperatures. Also, as live animals (pets) will be suddenly exposed to the open air at unloading, it may suffer changes in temperature and humidity.
The cargo compartment interior is dark as lights are switched off during flight.
In the cargo compartment, there will be the noise of equipment in operation during flight, take-off and landing, and wind roar such as that heard in the cabin (noise that is not audible on the ground).
Air pressure inside the cargo compartment during flight is about 0.8 atmospheric pressure. This is said to be equivalent to air pressure at the peak of a 2000m mountain. Also changes in air pressure during ascent and descent may affect the ear.
We pay the greatest care in securing the environment for live animals (pets), such as keeping them inside or in the shade until loading, but due to the special environment of air transportation, please take care of the following points.
|(1)||JAL Group does not accept French Bulldogs and Bulldogs throughout the year, as they have difficulty in adjusting body temperature. (from July 20, 2007)|
|(2)||As the environment may change to high temperatures and high humidity during transportation, some small dogs need special care as they have difficulty in adjusting their body temperature (e.g. give it plenty of water prior to transport). Especially, if several connection flights are used to reach the final destination, the hours from acceptance to delivery will be long. Be careful of the season and hours for transporting small dogs, snub nose dogs and aged dogs, which are vulnerable to the heat and cold.|
|(3)||When transporting live animals (pets) during the summer (mainly from mid-July to mid-September), transport them in the cool morning and evening hours, and avoid afternoon hours. During this period, special acceptance requirements will be imposed, so please inquire with our sales or airport office when making reservations.|
|(4)||You are recommended to your veterinarian in advance in the following cases.
|(5)||Due to the special environment of air transportation as mentioned above, unexpected situations may occur such as physical changes, weakness or even death of the live animal (pet).|
Generally, the following documents are necessary. However, as they may differ depending on the importing country due to quarantine, etc., check with the animal quarantine office in advance. As procedures are complex, reservations are generally made through an air cargo forwarder.
As for the "Shipper's Certification for live animals", check the content of the form, sign it, attach the cargo air waybill and submit it together with other necessary documents to the our airport office (cargo acceptance counter).
Download "Cargo Handling Labels" (Live Animal Label) and "Shipper's Certification for live animals" below.
The shipper or air cargo forwarder is responsible for arranging a pet crate that fulfills the standards below.
The live animal should be able to turn around while standing, stand up with upright legs and sit down, and lie down in a natural position.
If the size of the pet crate is insufficient, we may reject acceptance or request that you exchange the crate to a larger one.
Basically, the crate should be one made for carrying. Crates must be made of fiberglass, durable plastic or metal, and the door (lid) must lockable.
Examples of containers that are not accepted