| Q1: |
What are my options for traveling with or shipping my pet? |
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| A1: |
You have two options: (Case of Shipping from Narita)
(A) Include your pet as check-on luggage.
(B) Ship your pet as cargo.
(A) Rules for Including Pets as Check-On Luggage
| (1) |
This option is limited to well-behaved dogs, cats, small birds (those that eat seeds, fruits, and insects), rabbits, ferrets, hamsters, guinea pigs, squirrels, and chinchillas. |
| (2) |
Pets must be healthy and non-threatening to others. They must be clean and without odor. Pregnant animals are not permitted. |
| (3) |
Pets must undergo an export quarantine at an animal quarantine station and must have an export quarantine certificate. In some cases, an export/import permission form may also be required. |
| (4) |
Passengers must sign an affidavit accepting full responsibility for all risks concerning the animal, including death or illness during flight. |
| (5) |
Pets must travel in a carrier designed to prevent the leakage of pet excretions. |
| (6) |
Advance reservations are required for pets. Passengers should inform JAL that they intend to travel with an animal when making their own flight reservations, and confirm that a reservation is made for their pet. |
| * |
Some countries, such as the United Kingdom and Hong Kong, prohibit the entry of pets as check-on luggage. Check the travel rules for your destination before departure. |
(B) Rules for Shipping Pets as Cargo
When shipping a pet (such as a dog or cat) or an animal for commercial use as cargo, the following rules apply.
| (1) |
(1) Obtain the necessary certificates. (Each country has its own documentation requirements. Check with the animal quarantine service in your destination country to find out which ones you need.) The documents that are generally required are listed below.
| * |
Export quarantine certificate (issued by the Animal Quarantine Service) |
| * |
Animal shipment certificate (issued by the shipper) |
| * |
Rabies vaccination certificate (issued by a veterinarian) |
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| (2) |
Select a pet carrier that has plenty of room for your animal to move around in. JAL sells pet carriers in three sizes (medium, large, and extra large) at the airport. |
| (3) |
Once you know your pet's departure date, contact the airline cargo agency. The agency will then contact JAL to handle the flight reservation. Once a reservation is made, a JAL representative at the destination indicated will contact the designated receiver of the animal to confirm that they intend to pick up the animal upon arrival. If JAL cannot confirm that the animal will be picked up, the animal will not be accepted for shipment. |
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| Q2: |
When being shipped as cargo, where in the aircraft is the animal loaded? |
|
| A2: |
Animals are generally loaded along with the cargo packages in the rear luggage compartment. |
| Q3: |
What is the temperature inside the cargo compartment? |
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| A3: |
Because the cargo compartment temperature varies depending on the ground temperature, the cruising altitude, and the duration of the flight, exact temperatures cannot be provided. However, the temperature generally ranges between 16° and 30°C. |
| Q4: |
From the time I drop off my animal to the time it is loaded onto the aircraft, is it possible to have one of the airline personnel feed my pet or let it out for a walk? |
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| A4: |
Yes. If you inform the airline agency of your requests, they will pass that information along to JAL when making your pet's cargo reservation. Additional food and service fees may apply, but the airline will fulfill your requests.(Case of shipping from Narita)
| Fee for food provided by JAL |
¥300/can (includes handling fee) |
| Walking service fee |
¥470/walk |
Pet owners may also provide their own food (in small amounts). Contact the airline cargo agency for details. |
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