SERVICE OFFERED

JAL provides a free shuttle bus service between Frankfurt Airport and Dusseldorf (Hotel Nikko Dusseldorf). The bus schedule is connected to the flight departure/arrival time.

• * For bus services from the airport to the city, passengers must use the bus services on the flight arrival date. For bus services from the city to the airport, passengers use the bus services on any day prior to the departure date.
• * When changing the bus boarding date, please change reservations through JAL International Reservation or a JAL office/sales office before the deadline.
• * No stopover is permitted on the way.

ELIGIBILITY

Passengers who fly on JAL Franfurt flights with normal fares or certain individual discount fares (*1) for the first, business, economy classes, or with JMB award tickets are eligible.

• *1 JAL Business Saver fares, JAL Economy Saver Flex fares, JAL Economy Saver Premium fares, JAL Economy Saver fares and Dynamic Saver.

• * Economy Class inclusive tour fares for tour package is not eligible.

HOW TO APPLY FOR THE SERVICE *Please check bus schedule when making a reservation.

Reservation Open

2013
Summer schedule(March 31, 2013 - October 26, 2013) : Reservation already opened
Winter schedule(October 27, 2013 - March 29, 2014) : Reservation already opened

Reservation Dead Line

BUS from Frankfurt airport to Dusseldorf : No later than 19:00,one day prior to bus usage date(Japan time)
BUS from Dusseldorf to Frankfurt airport : no later than 14:00,one day prior to bus usage date(Europe local time)

• * If the previous day falls on a holiday, reservations must be made on a previous business day.
• * When unnecessary the reservation, please kindly inform us at the latest 1 hour before bus departure.

Bus Boarding
The shuttle runs between Frankfurt airport and Dusseldorf (Hotel Nikko Dusseldorf) (time: 3 hrs)
Please ask the staff for the bus service at;
Frankfurt: Arrival Gate
Hotel Nikko Dusseldorf: JAL Special Counter in the hotel lobby

*Bording starts 30 minutes prior to departure.

REMARKS

1. The contract of carriage must be made directly between customer and the bus operating company. Conditions of carriage of the bus operating company will apply. Please note that JAL will not be liable for any damages caused by use of this shuttle bus service.
2. Bus operating schedules may change depending on arrival/departure flight times, traffic and weather conditions. Please give us your local contact in advance so that we can advise you of any bus schedule changes.

INFORMATION AND RESERVATION

Nearby JAL office/sales office

Japan Region
JAL Information & Reservations

Germany Region
JAL Germany Region Reservation Section
0180-2228-747 (Japanese)
0180-2228-700 (German) *

• * Reservations and Information will be undertaken by European Reservation Center in London.
  Daily 8:00-17:30/Mo.-Fr. 8:00-16:30/Sa.Su.(UK time)