Web receipt

For tickets purchased from Japan Airlines, the receipt can be simply displayed and printed out from JAL website.
Learn about how to display the web receipt according to your payment method.

What kind of receipt can be displayed online

Web receipt can be issued for tickets, including JAL International Award Tickets or Partner Airlines Award Tickets issued/purchased from JAL website, JAL call center or JAL Group ticketing counter. Payment adjustment at the time of reservation change, handling fee, refund charge will be also shown on the receipt.
In addition, a single receipt can be issued for multiple passengers in the same booking, through "Manage booking" page.

  • *Receipt cannot be issued for non-refundable fares.
Payment method Payment location Information required
Credit card
  • JAL website
  • JAL call center
    (JAL International Reservation and Information)
  • JAL ticketing counter

Passenger name, flight date, flight number, itinerary, Reservation Number or ticket number

  • *Not required when applying upon JMB login

When to apply

Web receipt can be obtained online after ticket purchase (ticket issued) up to 1 year after the departure date of last flight segment.

  • *This service is not available for passengers who have completed boarding the last flight in itinerary before November 15, 2017.


How to apply

Display web receipt from this page

Display web receipt

Display web receipt from other pages

Timing of issue Available access point
Before the end of travel
  • Manage booking (international flights)
  • Top page of "International Flights"
After travel Top page of "International Flights"

Screen sample

JAL Mileage Bank member (after login from top page)

Non-JAL Mileage Bank member

  • Notes about web receipt

    • Customers should check for themselves whether this self-print receipt format is accepted for accounting use or not.
    • If you have purchased a ticket through a travel agency, please contact that relevant travel agency.
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