How to check in online
By completing web check-in, you may skip the check-in procedures at airport. Web check-in procedures vary depending on the remained time prior to flight departure.
Due to transformation of Passenger Service System, JAL web check-in service for international flight will be temporarily unavailable from November 11, 2017 (Sat) 0:00 (Japan Standard Time), and scheduled to resume for each airport sequentially. Please check the "web check-in reopening schedule" for more details.
In addition, a new service "web check-in advance registration (automatic check-in)" is starting from December 15, 2017 (Fri) 8:00 (Japan Standard Time) for all departure airports.
We apologize for any inconvenience caused and appreciate your kind understanding.
If you have applied web check-in by November 10 (Fri) 23:59 (Japan Standard Time)
For flights departing from November 16 (Thu) to December 15 (Fri) 07:59 (Japan Standard Time), check-in will NOT be executed 24 hours prior to the scheduled departure time, even if you have applied web.
- *Notification e-mail of the check-in result will not be sent.
- *Home Print Boarding Pass and Mobile Boarding Pass will not be available.
- *Your pre-selected seat during the web check-in will remain confirmed without being affected.
Please check in at the airport counter or use the Self Check-in Machines (Kiosk).
Web check-in will be resumed for each airport sequentially. You may check the "web check-in reopening schedule" above and check in online again accordingly.
More than 24 hours before your flight departure time
From 24 hours before to 1 hour before flight departure time
- *Web check-in advance registration (automatic check-in) is not applicable to package/tour passengers. Please check in via the "Check in now" button from 24 hours prior to flight departure.