International Self Check-in Machines (Kiosk)

Get your boarding procedures at the airport easier and faster. Please use the "Self Check-in for International Flights."

International Self Check-in Machines (Kiosk)

  • Choose your own seats!
    • You can choose your own seats using a seat map of the aircraft.
  • Manage your mileage!
    • When you check in using a JMB or JAL card, your mileage will be credited to your JAL Mileage Bank account.
    • Kiosk can also be used to manage the mileage programs of our partner airlines.
  • Machines may also be used by passengers who are checking luggage.

Locations Equipped with Kiosk

Eligible Passengers

Narita/Haneda/Kansai Airport

Passengers using e-tickets

Kiosk check-in may not be available to the following passengers.

  • Passengers with seat restrictions (including passengers traveling with children under the age of two who do not have a reserved seat)
  • Passengers on code-share flights which are operated by other airlines.
  • Passengers with a passport which are not usable with Kiosk.
  • Passengers with seating upgrade awards

* Even when using Kiosk to check-in, passengers will be asked to show their ticket and/or passport to an airport officer to enable confirmation of their travel documents.

Information for code-share flights.

Operating carrier of code-share flight will provide service at airport and in-flight.
Check-in process and service varies by flight.
Please consult with JAL International reservation or your travel agency for details.

opens in new window If you are traveling on AA operating code-share flight (PDF 322KB)

opens in new window Conditions of Carriage for AA

opens in new window If you are traveling on WS operating code-share flight

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