Checked baggage

Learn about size and weight restrictions for baggage checked at airport counters, and applicable notes.

Checked baggage policies

The first two bags are free
(The first three are free for First Class and Business Class passengers)

  • Notes on checked baggage

    • Please switch off the electronic devices in your checked baggage. Valuables should not be included in your checked baggage.
    • These rules are in compliance with the latest IATA regulations and directives from departments of transportation in the U.S. and Canada. Rules may differ for flights operated by other airlines (including codeshare flights) as part of the JAL passenger's itinerary. Please check with the airline that will be checking your baggage.

      1. opens in new windowAbout IATA regulations
      2. Codeshare flights operated on other airlines
    • Although JAL makes every effort to ensure the safe transport of fragile items such as musical instruments, sports gear (golf clubs, surfboards, windsurfing gear, diving gear, bicycles, etc.), pottery, glass products, and alcohol, it accepts no liability for any damages arising from defects or qualities inherent to the product. JAL is very careful with the handling of all other checked baggage, as well, but the following should be noted regarding exclusion of JAL liability.

      • *Damage to baggage caused by the baggage being too heavy or too large, or damage attributable to deterioration or other defects inherent to the baggage.
      • *Loss of removable accessories including casters, straps, hooks, and nametags.
      • *Minor damage such as scuffs, cuts, dents and dirt.
      • *Damage caused by TSA (Transportation Security Administration) Inspection.

Free checked baggage allowance

Travel class Standard
First Class
  • 3 pieces
    32㎏/piece

Business Class
Premium Economy Class
  • 2 pieces
    23㎏/piece

Economy Class
Travel class JMB FLY ON and JGC members
First Class
  • 4 pieces
    32㎏/piece

Business Class
Premium Economy Class/
Economy Class
  • 3 pieces
    32㎏/piece

JMB CRYSTAL members without JGC status

  • 3 pieces
    23㎏/piece

Total outside dimensions (length + width + height) length + width + height ≦ 203㎝ *Including wheels and handle(s)

Infant travelling in his or her own seat Follow the baggage allowance of the travel class Strollers, cradles and child seats are checked free of charge and do not count towards the free baggage allowance.
Infant NOT travelling in his or her own seat Maximum outside dimension (length + width + height) per bag of 203cm
Same weight restriction as for accompanying adult
  • Notes on free baggage allowance

    • 32㎏ (70 pounds) for Pacific route flights operated by Japan Airlines (JAL flights) departing or arriving in Brazil within 24 hours of initials departure
    • Different rules apply for passengers going through U.S. immigration procedures. For more information, please refer to information about U.S. immigration procedures.

      opens in new windowU.S. immigration procedures and carry-on baggage for routes passing through the U.S.

    • As cargo space is limited on each type of aircraft, please understand that we may be unable to load all checked baggage on the flight.
    • The checking of baggage may be refused if the baggage is not properly contained in a suitcase or other crate to ensure it can withstand conveyance via baggage conveyor belts. Baggage comprising multiple pieces will not be counted as one piece of checked baggage if the pieces could come apart, scatter, or otherwise potentially damage other baggage.

Excess baggage charges

If your baggage exceeds the free allowance, additional baggage charges (tax included) will apply according to your route.
Please check the charges for each route below.

  • Between Japan, Asia, India, Oceania and Hawaii, North/Central/South America, Europe, Middle East, Africa

    Additional bag (per piece) JPY20,000 (USD200/CAD200)
    Overweight (per piece) 23㎏ - 32㎏: JPY10,000 (USD100/CAD100)
    32㎏ - 45㎏: JPY60,000 (USD600/CAD600)
    Oversize
    (per piece, total outside dimensions)
    over 203cm: JPY20,000 (USD200/CAD200)
    • *With this service, JMB miles can be used to pay for excess baggage on JAL international flights.

    Paying Excess Baggage Charges by JMB miles

  • Between Japan and Asia, Guam, Oceania

    Additional bag (per piece) JPY10,000 (USD100/CAD100)
    Overweight (per piece) 23㎏ - 32㎏: JPY6,000 (USD60/CAD60)
    32㎏ - 45㎏: JPY30,000 (USD300/CAD300)
    Oversize
    (per piece, total outside dimensions)
    over 203cm: JPY10,000 (USD100/CAD100)
    • *With this service, JMB miles can be used to pay for excess baggage on JAL international flights.

    Paying Excess Baggage Charges by JMB miles

  • Within Japan (when International Conditions of Carriage applies)

    Additional bag (per piece) JPY5,000 (USD50/CAD50)(*)
    Overweight (per piece) 23㎏ - 32㎏: JPY1,000 (USD10/CAD10)(*)
    32㎏ - 45㎏: JPY15,000 (USD150/CAD150)(*)
    Oversize
    (per piece, total outside dimensions)
    over 203cm: JPY5,000 (USD50/CAD50)(*)
    • *Consumption tax excluded
    • *With this service, JMB miles can be used to pay for excess baggage on JAL international flights.

    Paying Excess Baggage Charges by JMB miles

  • Notes on excess baggage

    • The maximum allowable number of checked baggage per person is the free checked baggage allowance for that passenger's travel class plus 7 bags.
    • Total checked baggage weight must not exceed 45㎏.
    • Passengers will be responsible for paying all excess baggage charges when two or more types of excess baggage charges apply.
    • Passengers must pay the CAD base amount when paying in Canada and the USD base amount, converted to the local currency, when paying outside of Canada or Japan.

Route-based checked baggage rules

For more details, please contact JAL or your travel agent.

  1. opens in new windowJAL International Reservation Desk
  • London, Paris, Helsinki, Dubai and Australia routes

    Checked baggage exceeding 32㎏ (70lbs) for 1 piece cannot be accepted in principle. Please split up and pack baggage before attempting to check it.

  • Seoul (Gimpo) airport

    Checked baggage exceeding 200cm×90cm×90cm for 1 piece cannot be accepted in principle due to restrictions at certain airports.

Pet charge

The following rates will apply for each checked crate (tax included). The free baggage allowance policy does not apply for checked crates.
Please select your direction of travel from below to check the applicable rate.

  • Between Japan, Asia, India, Oceania and Hawaii, North/Central/South America, Europe, Middle East, Africa

    Per crate JPY40,000 (400USD/400CAD)
  • Between Japan and Asia, Guam, Oceania

    Per crate JPY25,000 (250USD/250CAD)
  • Within Japan (when International Conditions of Carriage applies)

    Per crate JPY5,000 (50USD/50CAD)(*)
    • *Consumption tax excluded
  • To passengers traveling with pet

    • Passengers on flights operated by JAL are permitted to check only the following types of pets: dogs, cats, birds, rabbits, ferrets, hamsters, marmots, chipmunks, and chinchillas.
    • When reserving a place for your pet on a flight, we will confirm the size of the crate (maximum outside dimension), combined weight of pet and crate, type of animal, and whether the animal is at least eight weeks old. All reservations are accepted on a provisional basis. We will notify you of actual acceptance at a later date. Please note that such notification may take several days. (Aircraft can only accommodate a limited number of crates. crate number and size limitations differ with each type of aircraft.)

      To passengers traveling with pet

    • Passengers must pay the CAD base amount when paying in Canada and the USD base amount, converted to the local currency, when paying outside of Canada or Japan.

Surfboards and windsurfing equipment charge

Passengers checking a surfboard or windsurfing board will be charged the following rates for each bag checked. The free baggage allowance policy does not apply for these items. (Tax is included)
Please select your direction of travel from the choices below to check the applicable rate.

  • Between Japan, Asia, India, Oceania and Hawaii, North/Central/South America, Europe, Middle East, Africa

    Surfboards: per bag
    Windsurfing boards: per set
    JPY20,000 (200USD/200CAD)
  • Between Japan and Asia, Guam, Oceania

    Surfboards: per bag
    Windsurfing boards: per set
    JPY10,000 (USD100/CAD100)
  • Within Japan (when International Conditions of Carriage applies)

    Surfboards: per bag
    Windsurfing boards: per set
    JPY5,000 (USD50/CAD50)(*)
    • *Consumption tax excluded
  • Notes on surfboard

    • Up to two surfboards can be placed into one surfboard bag. One set of windsurfing gear comprises one board, one mast, one boom and one sail.
    • We may be unable to check items due to cargo hold space limitations. Please contact us or your travel agency for more information.

      1. opens in new windowJAL International Reservation Desk
    • Other sports equipments will be handled as normal baggage and will be charged extra baggage fee under JAL regulations if weight or size is over free baggage allowance.
    • Passengers must pay the CAD base amount when paying in Canada and the USD base amount, converted to the local currency, when paying outside of Canada or Japan.

Excess liability charge

There is a limit to a Carrier's liability for checked baggage. Passengers may pay the prescribed excess value charge for valuable items at the time of check-in to raise the limit of liability to the declared amount up to USD5,000.

Damaged, lost, and forgotten items

Baggage checked with us will be carefully handled until it arrives at your destination. However, baggage may be damaged or be delayed in arriving at your destination due to reasons that include inclement weather and airport requirements. We sincerely apologize for the considerable inconvenience suffered in such cases, and will make every effort to fix any such problems that may occur.

Learn more about problems involving baggage

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