SINGAPORE
SINGAPORE (CHANGI) INTERNATIONAL AIRPORTFlights operated by JAL depart from and
arrive at Terminal 1.

Updated: 2017/7/27

Airport guide Print

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will arrive at Terminal 1.

Terminal 1

On the 2nd floor, there are transit counters, Sky-Train stand for Terminal 3, Sky-Train stan for Terminal, currency exchange offices, toilets and stairs/escalators to the 1st floor.At the 1st floor immigration screening area, there are stairs/elevators from the 2nd floor, immigration screening, baggage claim, customs, currency exchange offices, toilets, stairs/elevators and the exit to outside.

Arrival regulations

Quarantine

Yellow fever: If you have traveled via a contaminated area within the past 6 days, vaccination is required.

Immigration

Japanese citizens generally do not require a visa for stays of 3 months or less. However, you must have a return or onward airline ticket.
The remaining validity on your passport must be at least 6 months.
When entering Singapore via Changi Airport without a visa, you will be granted a stay up to one month, but the authorities sometimes shorten this to 2 weeks.
It may be possible to extend this to 30 days at the downtown Immigration Office in subsequent days.

  • IMPORTANT
    • After the immigration check, your passport will be returned to you with your departure card inside. Please make sure you keep it safe until you leave the country.
    • Please be aware that smoking in the airport outside of the smoking areas is strictly forbidden.
    • If you have over SGD 20,000 or foreign currency/checks of an equivalent value, you need to declare the total amount of money in your possession when entering and leaving Singapore. There are currency declaration forms available at Immigration when entering and leaving Singapore.

Customs

Duty-free applies to persons aged 18 and above. If you are in excess of the duty-free limit, please go to the counter with the red light and make a verbal declaration.

  • IMPORTANT
    • It is also possible to purchase duty-free items on arrival.
    • All tobacco products are subject to tax.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will depart from Terminal 1.

Terminal 1

At the 2nd floor boarding area, there are JAL check-inhere are counters, toilets, currency exchange offices, SATS Premier Check-in Lounge, Early Check-in Lounge and Passport Control.Once you pass through immigration control, there are Tax Free counters, currency exchange offices, toilets, SATS Premier Club Lounge and Sky-Train stand for Terminal 2 and 3.

Departure regulations

Check-in

From 3 hours to 40 minutes prior to each departure time

Please check in at the JAL check-in counters.
Location: Terminal 1, Row 11

The following passengers can also use the Premier Check-in Lounge (*).
Business Class passengers, JMB Diamond, Sapphire, and Crystal members, JGC Premier and JGC members, and oneworld Elite status members.

From 12 hours to 3 hours prior to each departure time

It is possible to check in at the Early Check-in Lounge.
Location: Early Check-in Lounge
Reception hours: 06:00-23:59 (From 12 hours to 3 hours prior to departure within these hours.)
Eligible passengers: All passengers (excluding comprehensive fare (IT/IIT) ticket holders)
It is not possible to make changes to flight tickets, excess baggage fee payments, upgrades, etc. in this lounge.

The following passengers can also use the Premier Check-in Lounge*.
Business Class passengers, JMB Diamond, Sapphire, and Crystal members, JGC Premier and JGC members, and oneworld Elite status members.

* Premier Check-in Lounge

Priority counters are available for JMB upper level members and oneworld Elite status members.
(In some cases, it may not be possible to process airline ticket changes, excess fee payments, and upgrades.)

Immigration

Please show your passport and the departure card that was returned to you with your passport at the time of arrival (one half of your immigration card).

  • IMPORTANT
    • If you have over SGD 20,000 (changed from SGD 30,000 on September 1, 2014) or foreign currency/checks of an equivalent value, you need to declare the total amount of money in your possession when entering and leaving Singapore. There are currency declaration forms available at Immigration when entering and leaving Singapore.

Carry-on baggage Security check

A security inspection is carried out at the entrance to each departure gate. Liquids, sprays, and gels can be taken on the aircraft provided each item is 100ml or less, and the total amount does not exceed one liter. Please note that water and other drinks purchased in the terminal cannot be brought into the departure gate waiting area if they exceed the maximum size.
Alcohol, cosmetics, and other items bought in Changi Airport duty-free shops may be taken onto the aircraft provided that they are in plastic bags approved by airport authorities.

open in new windowRestrictions on carrying liquid onto an aircraft

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