SHANGHAI (PUDONG)
SHANGHAI PUDONG INTERNATIONAL AIRPORTFlights operated by JAL depart from and arrive at Terminal 1.

Updated: 2016/10/11

Airport guide Print

Notices

    The influence of the construction work of the runway
    To the influence of the Shanghai Pudong airport runway renovation project from 23th to 24th November 2017.The departure or arrival time might be delayed due to air traffic control. Thank you for your understanding and cooperation.

    The influence of the construction work at gate area
    To the influence of the Shanghai Pudong airport terminal-1 gate renovation project from 10th May 2017. The movement time from the gate to the aircraft will be increased. Dear passengers on flights should be at the gate 30 minutes before departure.Thank you for your understanding and cooperation.

    Check in counter and check in closing time
    By 26 MAR 2016, please go to check in counter J.
    From 27 MAR 2016, check in counter will be change to F counter, within Terminal 1.
    Also check in closing time has been changed to departure time minus 60minutes, regardless of boarding Class.

Arrival

Arrival flow

  1. 1

    Quarantine

  2. 2

    Immigration

  3. 3

    Baggage Claim

  4. 4

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will arrive at Terminal 1.

Terminal 1

At the 2nd floor immigration screening area, there are toilets, quarantine, immigration screeninga and stairs/escalators to the 1st floor.At the 1st floor baggage claim area, there are stairs/elevators from the 2nd floor, baggage claim, toilets, customs, currency exchange offices and the exit to outside.

Arrival regulations

Quarantine

If you have symptoms such as fever and vomiting, and you need to make a quarantine declaration, please inform an official.

Immigration

Japanese citizens do not require a visa for stays of 15 days or less. Please fill out an arrival card and present it along with your passport. Your passport will be returned after it has been stamped with an arrivals stamp, and your arrival card will be retained by the official.
Your departure card will be returned to you as you enter the country, so please ensure you keep it safe.

Customs

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
It is not necessary to complete a customs declaration form if you have no items to declare. Please proceed to the green tax exempt counter.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowJAL International Reservations - Inquiries

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Customs

  3. 3

    Immigration

  4. 4

    Security check

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will depart from Terminal 1.

Terminal 1

At the 3rd floor boarding area, there are check-in counters, F Island, currency exchange offices, airport information counters, toilets and customs.Once you pass through immigration control, there are security, currency exchange offices, toilets and stairs/escalators.On the 2nd floor, there are Sakura Lounge and toilets.

Departure regulations

Check-in

Check-in times
JL872
from 6:30
JL874/JL894/JL876
from 9:30
JL086
from 13:35  (After October29...open from 14:30)
JL884/JL898
from 15:00  (After October29...open from 14:30)

Please go to counter F to carry out the check-in procedure.

Please note that check-in for code share flights with China Eastern Airlines (MU) is handled at MU counters (Business Class: E Island, Economy Class: H Island 14-26). Check-in cut-off times are strictly adhered to, so please ensure that you allow time to complete check-in no later than 60 minutes prior to departure.

  • *According to airline and airport authority regulations, it is not permitted to take carry-on baggage onto the aircraft that exceeds the specified maximum size*. The dimensions of your carry-on baggage will be checked prior to Immigration (near the airport tax payment station), and if it is found to exceed the maximum dimensions, you will need to return to the check-in counter to check in again.
  • *You are allowed one item of carry-on baggage, in addition to personal items (handbags, cameras, etc.), and the sum of its three sides (length, width, height) must not exceed 115cm.

Immigration

Please show your passport, departure card, and boarding pass. Your passport will be stamped with a departure stamp.

Foreign nationals are still required to submit departure cards.
Departure cards are available at the airport.

Security check

You will need to undergo a body scan, and have your carry-on baggage X-rayed.

Quarantine

It is not necessary to submit a health declaration form.

Customs

If you are carrying or are in possession of items to declare, please fill out a customs declaration form and present it to a customs official at the red tax counter. It is not necessary to record the details for passengers under 16 who are accompanied by an adult.
(If you are a Chinese resident in possession of cameras, video cameras, computers, etc. exceeding a value of CNY 5000 that you intend to bring back into China in future, please complete two declarations.)
If you do not have anything to declare, it is not necessary to complete a customs declaration form. Please proceed to the green tax exempt counter.

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