JAL and Jetstar Japan's domestic connection flight check-in counter is closed from October 25, 2016.
For customers connecting from JAL international flights to JAL codeshare flights operated by Jetstar Japan (Terminal 3), please use inter-terminal bus opearted by Narita Airport (approximately 4 minute ride).

* Flights operated by Jetstar Japan will arrive/depart from Terminal 3.

Terminal Map

Please pass through the security checkpoint at least 15 minutes prior to the departure, and be at the gate no later than 10minutes before the departure,or you may not be able to be on board the plane.

key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking
Domestic Flight
On the 2nd floor, there is security, toilets (wheelchair accessible), and elevators. 
On the 3rd floor, there is the Sakura Lounge.
On the 1st floor, there are check-in counters for domestic flights, JAL Smile Support Counter, toilets (wheelchair accessible), currency exchange offices, an airport information counters, counters for the JAL Airport Delivery Service and JAL Cell-phone Rental Service, elevators, and stairs and escalators to the 2nd floor. 
Outside there is a bus stop for transfers to Terminals 2 and 3.