LONDON
HEATHROW INTERNATIONAL AIRPORTFlights operated by JAL depart from and arrive at Terminal 3.

Updated : 2016/1/4

Airport guide Print

About transfers to non- oneworld airlines.

Transfers

Terminal map

You can transfer between Terminal 3 and Terminal 2, or Terminal 4 and Terminal 5 by transit connecting bus.

Terminal guidance of oneworld member airlines

=oneworld member airlines

Terminal 3
  • Japan Airlines (JL)
  • British Airways (BA)
  • Finnair (AY)
  • ROYAL JORDANIAN (RJ)
  • American Airlines (AA)
  • Cathay Pacific Airways (CX)
  • Qantas Airways (QF)
  • SriLankan Airlines (UL)
Terminal 4
  • Qatar Airways (QR)
  • TAM Brazilian Airlines (JJ)
  • Malaysia Airlines (MH)
Terminal 5
  • British Airways (BA)
  • Iberia (IB)

Except for the above airlines, please check below.

Terminal guidance of airlines

Passengers transferring to oneworld member airlines

The following oneworld member airlines are found at Heathrow International Airport:

  • American Airlines (AA)
  • British Airways (BA)
  • Cathay Pacific (CX)
  • Finnair (AY)
  • Iberia (IB)
  • Qantas Airways (QF)
  • Royal Jordanian (RJ)
  • Qatar Airways (QR)
  • Malaysia Airlines (MH)
  • SriLankan Airlines (UL)
  • TAM Brazilian Airlines (JJ)

About transfers to non- oneworld airlines.

Boarding pass

  • Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan.
  • If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage (Re-check)

Please collect your checked baggage at the "final destination" recorded on the baggage claim tag you received upon departure. If you did not check your baggage through to your final destination, you will need to complete arrival procedures into the UK at the arrival terminal, collect your baggage, and then proceed to the terminal for your departure flight where you will need to check the baggage in again at the departures counter for your connecting airline.

Moving between terminals

Japan Airlines (JL) flights arrive at Heathrow International Airport Terminal 3.

Connecting to British Airways (BA)

For flights departing from Terminal 3, transit within the same terminal.

For flights departing from Terminal 5, use the special transfer shuttle bus.

Connecting to other oneworld member airline flights:

Airlines Terminal
American Airlines (AA), Cathay Pacific (CX), Finnair (AY), Qantas (QF), Royal Jordanian (RJ), SriLankan Airlines (UL) Transfer within the same terminal

Qatar Airways (QR), Malaysia Airlines (MH), TAM Brazilian Airlines (JJ)

For flights departing from Terminal 4, use the special transfer shuttle bus.

Iberia (IB)

To transfer to Terminal 5, use the special transfer shuttle bus.

Terminal Time required
Heathrow International Airport Terminal 3 → Terminal 2 Free transfer shuttle bus (before Immigration) Approximately 5 minutes
On foot (after Immigration) Approximately 10 minutes
Heathrow International Airport Terminal 3 → Terminal 4 Free transfer shuttle bus (before Immigration) Approximately 10 minutes
Free train (Heathrow Connect) Approximately 8 minutes
Heathrow International Airport Terminal 3 → Terminal 5 Free transfer shuttle bus (before Immigration) Approximately 10 minutes
Free train (Heathrow Express) Approximately 5 minutes

Lounge

At HEATHROW INTERNATIONAL AIRPORT, you will find the following oneworld lounges.

American Airlines (AA)

Lounge Terminal
Admirals Club Terminal 3 Lounge H
Flagship Lounge Closed for renovation

British Airways (BA)

Lounge Terminal
Galleries First Terminal 5 South Concourse & Terminal 3 Lounge F
Galleries Club Terminal 5 South / North Concourse & Terminal 3 Lounge F

Cathay Pacific (CX)

Lounge Terminal
First Class Lounge Terminal 3 Lounge A
Business Class Lounge Terminal 3 Lounge A

Qatar Airways (QR)

Lounge Terminal
Qatar Airways Premium Lounge Terminal 4

Malaysia Airlines (MH)

Lounge Terminal
Malaysia Airlines Golden Lounge Terminal 4
  • IMPORTANT

    • *In order to use a oneworld member airline lounge, you need to show a oneworld membership card with "elite status".
      (If you are unable to present the card, you will not be admitted to the lounge.)
  • Please see the terminal map to find the location of the lounge above.
  • Please see Using airport lounges for more information on the rules (eligibility) for using the lounges above.

Miscellaneous

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from oneworld member airlines to Japan Airlines

Boarding pass

Passengers transferring from oneworld member airlines to Japan Airlines (JL) should receive a boarding pass for their Japan Airlines flight at the departure airport. (*)

  • *Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
    However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
    In this event, you will need to carry out check-in procedures again at the connecting airport.

Information about Fast Track (Security check priority lane)

  • First Class and Business Class passengers on JAL44, as well as members of JMB Diamond, JGC Premier, and oneworld Emerald Status passengers can use the Fast Track priority lane for their security check.
  • Please look for signs saying "Fast Track".
  • Access is possible for First Class and Business Class passengers showing their boarding passes, and for other passengers showing their status cards.

Checked baggage

If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Heathrow International Airport.

Lounge

British Airways Galleries First Lounge and Galleries Club Lounge

Located in Lounge Area F, just after the baggage security check area.

  • For more information about these lounges, please seeLounge Service.
  • Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

Passport check

Even if you have a boarding pass, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

Minimum Connecting Time (Approximate)

JAL (Terminal 3) to Terminal 2 100 minutes
JAL (Terminal 3) to Terminal 3 85 minutes
JAL (Terminal 3) to Terminal 4 115 minutes
JAL (Terminal 3) to Terminal 5 90 minutes
  • IMPORTANT

    • Please be aware that transfer times can sometimes be longer.
    • Depending on the connecting airline, connecting times may be longer than those listed above.
    • For more information, please contact the Japan Airlines Reservations Center.

    * The terminal for BA flights is different depending on the destination. Please be sure to confirm your departure terminal when transferring.

Related sites

To Page top