KUALA LUMPUR
KUALA LUMPUR INTERNATIONAL AIRPORT

Updated: 2013/11/14

Airport guide Print

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

In Satellite , there are transit countersd for International Transits, airport information counters, currency exchange offices and stairs/elevators to Aero Train for Contact Piers.At the 4th floor Contact Pier, there are transit counterss and stairs/escalators to Domestic Flights transfer area on the 3rd floor.In the 3rd floor Terminal, there are stairs/elevators from the 4th floor, immigration screening, exclusive for transit passengers, Domestic-International transit counters, Domestic-Domestic transit counters.Once you pass through immigration screening, there are currency exchange offices, toilets, baggage claim, customs, Domestic Flights baggage claim and the exit to outside.

Arrival regulations

Immigration

Japanese citizens do not require a visa for stays of up to 3 months.
You must meet the conditions below:
・ Possess a passport that is valid for at least 6 months after your stay in Malaysia
・ Have enough funds in your possession for the duration of your stay
・ Possess valid documents to travel home or to a third country, and have the funds to purchase an airline ticket to do so
When entering the country, please queue in the Non Residents line, and show your passport to the official.
* As of June 2012, you are no longer required to complete an immigration card.

Information for Business Class passengers about Premier Lane (Immigration priority lane)
  • Upon presentation of a boarding pass, Business Class passengers are able to use Premier Lane, a priority lane through Immigration. Information sheets will be handed out on the aircraft.
  • The Premier Lane is located near the center of Immigration. (There are signs saying "Premier Lane".)

Customs

Please follow the applicable signs depending on whether you are within the tax exemption range or exceeding it.

  • IMPORTANT
    • Provided that you declare it on arrival, there is no limit to the amount of foreign currency you may bring in. You are able to take out up to as much currency as you declared upon arrival.
    • When you are bringing in currency, it is necessary to fill in a declaration if you are bringing US$10,000 equivalent or more into Malaysia.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Immigration

  3. 3

    Security check

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

At the 5th floor boarding area, ther are check-in counters, Domestic Flight check-in counters, currency exchange offices, toilets and stairs/escalators to the 4th floor.In the 4th floor Terminal, there are immigration control, security and Aero Train.In Satellite, there are currency exchange offices, airport information counters and Cathay Pacific Lounge.

Departure regulations

Check-in

Check-in is from 20:00 to 22:10.

The departures floor on level 5 is divided up between international check-in counters and domestic check-in counters. Please go to the international check-in counters on the right-hand side. The airline, flight number, origin, destination, and check-in counter number are all displayed on the monitors, so please check to find the counter for your flight. Airport tax is usually taken at the time of ticket purchase, but if it has not been, please make a payment in local currency when you check in.

  • IMPORTANT
    • JAL check-in is from 2 hours 50 minutes prior to departure.
    • Please use the Aerotrain to travel from the MTB (main terminal building) where the check-in counters are located to the satellite building where the departure gates are located.
       It depends on the time of day, but the Aerotrain generally runs once every 2.5 minutes.

Immigration

Please show your passport and boarding pass.

Information for Business Class passengers about Premier Lane (Immigration priority lane)
  • Upon presentation of a boarding pass, Business Class passengers are able to use Premier Lane, a priority lane through Immigration.
  • The Premier Lane is located near the center of Immigration. (There are signs saying "Premier Lane".)

Carry-on baggage Security check

Two security checks will be carried out: one just after Immigration, and one at the entrance to each departure gate.

  • IMPORTANT
    • According to airline and airport authority regulations, it is not permitted to take carry-on baggage onto the aircraft that exceeds the maximum size* or number of items. The number of items of carry-on baggage will be checked prior to Immigration (departures level, passenger confirmation gate), and if it is found to exceed the maximum amount, you will need to return to the check-in counter to check in again.
    • *You are allowed one item of carry-on baggage, in addition to personal items (cameras, laptops, etc.), and the sum of its three sides (length, width, height) must not exceed 115cm.
    • *Only if the airline approves, second and subsequent items of baggage will be tagged at check-in with a yellow label for identification purposes.

    The following types of baggage do not require an ID tag:

    • Walking sticks, etc.
    • Cameras, camera cases
    • Books, magazines
    • Bags containing infant travel supplies/food, etc.
    • Folding baby strollers (staff will take this from you at the departure gate)
    • Jackets, coats, etc.
    • Bags containing laptop computers
    • Shopping bags
    • *Please note that liquids exceeding 100ml (e.g.: drinking water in plastic bottles) cannot be taken through the second inspection at the boarding gate entrance. However, alcohol and cosmetics bought in airport duty-free shops can be taken on board the aircraft in special carrier bags.

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