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Airport GuideKANSAI INTERNATIONAL AIRPORT

OSAKA(KANSAI)

Updated:2015/7/16

At the 4th floor Departure area, there are check-in counters, Self Check-in Machines, airport information counters, currency exchange offices, toilets, JAL's airport baggage delivery service counter (ABC) and JAL's mobile phone rental sevice counter (QL Liner).
Once you pass through security and fast security lane, there are stairs/escalators to the 3rd floor.
Once you pass through immigration control on the 3rd floor, there are currency exchange offices, airport information counters stairs/escalators to the 2nd and the 4th floors.
On the 2nd floor, there is Sakura Lounge.

Terminal Map

EMBARKATION

Check-in

Check-in for Japan Airlines International flights is accepted at Japan Airlines check-in counter on the 4th floor, except for some of our codeshare flights(JL5000-).

Security check

After passing the departure gate, there is an X-ray inspection of your carry-on baggage and a body-check.

Immigration

Present your completed embarkation card, passport and boarding pass. (Passengers with Japanese passports are no longer requested to fill out and submit their embarkation/disembarkation cards.)

key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking
At the 4th floor Departure area, there are check-in counters, Self Check-in Machines, airport information counters, currency exchange offices, toilets, JAL's airport baggage delivery service counter (ABC) and JAL's mobile phone rental sevice counter (QL Liner).Once you pass through security and Fast Security Lane, there are stairs/escalators to the 3rd floor.
After passing through immigration control on the 3rd floor, there are currency exchange offices, airport information counters and stairs/escalators to the 2nd and the 4th floor.
On the 2nd floor, there is Sakura Lounge.

ENTRY

Quarantine

Passengers are asked to consult with quarantine personnel if you have any concern about your health.

Immigration

Fill out an Entry Card with required matters and show your passport. ( Passengers with Japanese passports are no longer requested to fill out and submit their disembarkation cards.)

Baggage Claim

On the notice board, check the number of the turntable where the baggage of your flight comes out.

Customs

If you have nothing to declare, proceed to the green inspection counter. Show your passport and undergo a check by an inspector. You may be questioned about your destination, purposes and so on. If you have anything exceeding the extent of tax exemption, proceed to the inspection counter with a red lamp on.
All passenger entering Japan must present a “Declaration of personal effects and Unaccompanied articles” card to the customs inspector upon their arrival.

key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking
Once you pass through quarantine and immigration screening on the 2nd floor, there are toilets and stairs/escalators to the 1st floor.
On the 1st floor, there is baggage claim and once you pass through customs, there are currency exchange offices, airport information counters, toilets and elevators.You can find buses and taxis outside.

Connections

Connection from an international flight to a domestic flight

Passengers who will connect to a domestic flight such as one for Haneda after arriving by an international flight should receive all the baggage and undergo a custom inspection, and then check in again at the domestic flight counter. Note that it will not be a through check to your final destination in Japan.

Connecting passengers from Domestic to International

Passengers whoever do not hold seat and/or have not yet checked in their baggage are kindly requested to proceed connection counter on the 4th floor to check-in.
If you already have your seat and had your baggage checked in through to your destination, please proceed passport control and to the gate.

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