FRANKFURT
FRANKFURT AIRPORTFlights operated by JAL depart from and arrive at Terminal 2.

Updated: 2017/9/21

Airport guide Print

Notices

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will arrive at Terminal 2.

Terminal 2

On Level 3, there are toilets, elevators, currency exchange offices, Tax Free counters (for carry-on baggage) and stairs/escalators to In-Between-Terminal shuttle (Sky-line) stand. In Level 2 Arrival Lobby, there are immigration screening, baggage claim and customs. Once you pass through customs, there are currency exchange offices, airport information counters, elevators, toilets, Tax Free counters (for check-in baggage). There are In-Between-Terminal shuttle bus stand outside.

Arrival regulations

Quarantine

There is no quarantine check.

Immigration

Documents required for entry
Required documentsDescription
VISAJapanese passport holders are permitted to enter the country without a visa provided that the duration of stay is no longer than 3 months.
PassportGermany and other Schengen Zone countries require visitors to hold a passport that has at least 3 months' validity from the date of departure.
A return flight ticket or e-ticketPlease bring it.

Customs

Duty-free applies to tobacco and alcohol purchases by passengers aged 17 and above, and coffee purchases by passengers aged 15 and above.
If your goods are not in excess of the duty-free limit, please proceed to the green customs lane. Otherwise, please proceed through the red customs lane and make a verbal declaration of the goods you are bringing in.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Security check

  3. 3

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will depart from Terminal 2.

Terminal 2

In Level 2 Arrival Lobby check-in counters, there are Tax Free counters (for carry-on baggage), toilets, currency exchange offices, airport information counters, elevators, security for passengers to Germany and Schengen Member States. there are In-Between-Terminal shuttle bus stands outside. On Level 3, there are elevators and stairs/escalators toIn-Between-Terminal shuttle (Sky-line) stands. Once you pass through immigration control, there are Tax Free counters (for check-in baggage), currency exchange offices, toilets, elevators, JAL First Class lounge, Sakura Lounge and security.

Departure regulations

Check-in

Check-in opens at 16:00.

Please check in at counters 816-820 in D Hall in Terminal 2.

Immigration

Documents required for departure
  • Passport
  • Boarding pass

Security check

A security check is carried out after passport control in Terminal 2.

  • *Please note that Zippo-type oil lighters are not accepted in checked baggage or carry-on baggage at this airport.

Customs

  • *You may be asked to present the goods for inspection during the duty-free check. There can sometimes be a long wait, so please ensure that you allow plenty of time.
  • *If you are returning to Japan via transfer from another EU country, you will need to carry out customs procedures at the airport from which your Japan-bound flight departs. It is still possible that you may be asked to present the items for inspection, so please ensure that you do not put them in your checked baggage on the connecting flight.

Lounge

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