JAKARTA
SOEKARNO HATTA INTERNATIONAL AIRPORTFlights operated by JAL depart from and arrive at Terminal 2D.

Updated: 2016/8/25

Airport guide Print

Notices

    Terminal Change of Garuda Indonesia Domestic Flights
    All of Domestic Flights of Garuda Indonesia will move to Terminal 3 from August 9th.
    Connection time to/from Japan Airlines flight may take up to 4 hours.
    Should you have any questions, please conatact Japan Airlines' airport staff.

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will arrive at Terminal 2D.

Terminal 2D

At the first floor immigration control area, there are transit counters, VISA ON ARRIVAL counter for VISA applicants, stairs / escalator.
After passing through the immigration control for those living in Indonesia, of KITAS holders and of foreign nationals, there are toilets in the baggage claim area.When transferring to domestic flights, baggages should be retrieted once by owners.Once you pass customs, there are toilets, exchange offices, airport information, elevators, taxi counters.You can find taxis outside.

Arrival regulations

Quarantine

Vaccination is required if you have been in a yellow fever or contaminated area, or traveled via a contaminated area, within the past 6 days. (It is also recommended that you are vaccinated against cholera and malaria if you intend to visit areas where these may be a threat.)

Immigration

Japanese citizens do not require a visa for stays of 30 days or less for the following purposes:

1 Tourism
2 Visiting relatives
3 Visiting friends
4 Art and cultural activities
5 Government affairs
6 Participation in lectures/seminars
7 Participation in international exhibitions
8 Attendance at meetings in Indonesian head office or branch office
9 Transfer to other countries

・ Your passport must be valid for at least 6 months, and it must contain plenty of blank pages.
・ Entry is only possible at major airports such as Jakarta and Denpasar.
・ Please show your return ticket or ticket to a third country to an immigration officer.

Passengers traveling for the purposes below, and who are staying for 30 days or less, may obtain a visa upon arrival (35 USD).
1 Sports
2 Research/short-term study abroad
3 Business negotiations/meetings
4 Purchase of goods

・ Other conditions are the same as above.

Please contact the Indonesian Embassy for more information.

Customs

Please fill in the necessary information on the customs declaration form handed out on the plane, and give it to an official.

  • IMPORTANT
    • Duty-free applies only to persons aged 18 or over, or 21 years and over for tobacco and alcohol products.

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowInquiriy - JAL International Reservation and Information

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

Flights operated by JAL will depart from Terminal 2D.

Terminal 2D

On the 2nd floor, there are toilets, airport information counters, currency exchange offices, J.A.S PREMIER LOUNG and baggage inspection. At boarding area, there are check-in counters, currency exchange offices and toilets.Once you pass immigration control, there are currency exchange offices, toilets and PURA INDAH LOUNGE.

Departure regulations

Customs

Please present your flight ticket or E-Ticket Passenger Receipt at the entrance to the departures lobby, and submit all of your baggage for a security inspection.
Depending on the time of day, the security inspection can take a long time, so it is recommended that you allow plenty of leeway.

Check-in

Terminal 2, where international flights are based, is divided into 3 sub-terminals. The JAL check-in counters are located in Sub-terminal D, numbers 41-47.

Check-in opening times:
・ JL726: from 19:00.
・ JL720: from 04:00.
The flight number is displayed above the check-in counter accepting passengers for that flight.

Immigration

Please show your passport and boarding pass.

Carry-on baggage

Body checks are carried out and baggage is X-rayed again at the entrance to each gate lounge. (You are required to show your passport and boarding pass.)
It becomes extremely busy immediately before boarding starts, so it is recommended that you arrive early.

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