BANGKOK
BANGKOK (SUVARNABHUMI) INTERNATIONAL AIRPORT

Updated: 2016/11/25

Airport guide Print

Arrival

Arrival flow

  1. 1

    Immigration

  2. 2

    Baggage Claim

  3. 3

    Customs

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

On the 2nd floor, there are immigration screening, , baggage claim, customs, toilets, airport information counters, transfer security (the international flights), the domestic flights transit counters, the domestic flights transfer CIQ, the domestic flights (route designation) to the international flights Transfer Security, stairs and elevators to the 3rd floor Transfer Security (International Flights), Meeting Point.

People coming to meet you are only allowed to enter the arrivals lobby via entrances 1 through 3.
It is recommended that people coming to meet you go to the Meeting Point near entrance number 3.
Entrances 4,6,8, and 9 are always closed during arrivals.
(Please note that airport authorities may change the rules on which entrances are open and which are closed without giving prior notice.)

Arrival regulations

Quarantine

Yellow fever: If you have traveled from or transferred via a country contaminated with yellow fever within the past 10 days, you are required to show a certificate of vaccination.

Immigration

  1. Japanese citizens who are visiting Thailand for sightseeing purposes for stays of 30 days or less (29 nights, 30 days), are permitted to enter the country without a visa. Japanese citizens entering Thailand without a visa may only stay for up to 30 days per visit. Passengers wishing to stay for longer than 30 days, or who are traveling for purposes other than sightseeing, must obtain a visa in advance from the Thai embassy or consulate. Furthermore, passengers aged 12 and over must have sufficient funds in their possession for the duration of their stay.
  2. At Immigration, you will be required to submit your passport and immigration card. If the immigration officer asks to see your return airline ticket, you must comply. When the immigration inspection is complete, your passport will be returned along with your departure card, so please keep it safe until you leave the country.
  • IMPORTANT
    • In order to avoid any trouble at Immigration, it is recommended that you obtain a return ticket or ticket to a third country in advance.
    • Passengers aged 12 and over must have sufficient funds in their possession for the duration of their stay.
Information for Business Class passengers about Premium Lane (Immigration priority lane)
  • Business Class passengers are able to use Premium Lane, a priority lane through Immigration.
  • You will require a special coupon in order to use the lane, which will be handed out on your flight into Bangkok International Airport.
  • Please see the reverse of your coupon for a map showing the location of the Premium Lane.
     (Please check signs within the building to find immigration point number 2. There is a sign at the entrance saying “Premium Lane”.)

Customs

If you do not need to make a customs declaration, please follow the green line (Nothing to Declare). If you need to make a declaration, please follow the red line (Goods to Declare).

Pets

Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.

opens in new windowJAL International Reservations - Inquiries

Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.

Departure

Departure flow

  1. 1

    Check-in

  2. 2

    Security check

  3. 3

    Immigration

Layout

Key to symbols

  • Arrival
  • Departure
  • Connection
  • Security Zone
  • Public Zone
  • Security Zone (no use)
  • Stairs/
    Escalator
  • Toilets
  • Bus
  • Currency Exchange
  • Elevator
  • Taxi
  • Information
  • Train
  • Parking

At the 4th floor boarding area, there are check-in counter, R counter, TG code sharing flight counter, and toilets. Once you pass through the security and the 4th floor immigration control, there are stairs / escalator to the 3rd floor lounge, a passage to each gate. On the 3rd floor there are the Sakura lounge, international transit counters, stairs / escalators from the 4th floor, international transit counters, stairs / escalator from domestic flight (route designation) transfer security.

Departure regulations

Check-in

Check-in opening times:
・ JL708 / JL032: from 05:40.
・ JL034 / JL728 / JL738: from 19:00.
There are 10 islands (8 international, 2 domestic) in the departures lobby (level 4). To check in for JL flights, please go to R counter.

  • IMPORTANT
    • Check-in for codeshare flights operated by Thai Airways takes place at the Thai Airways check-in counter.

Carry-on baggage Security check

Take the escalator at the back of the departures lobby to travel one floor up (level 5), where your baggage will undergo a security check.

Information for Business Class passengers about Premium Lane (Security check / Immigration priority lane)
  • Business Class passengers are able to use Premium Lane, a priority lane through the carry-on baggage security check and Immigration.
     Eligible passengers will be given a special coupon when departing at the check-in counter.
  • The Premium Lane is located on the same floor as the check-in counter. It is not necessary to go up a level.
     (After completing immigration procedures, you will rejoin other passengers in the general duty-free shop and boarding gate area.)

Immigration

After the baggage inspection, follow the route to Immigration. (You will return one floor below to level 4.)
Please hand your passport, departure card (one half of the arrival card), and boarding pass to the immigration officer.

Value Added Tax Refund

If you purchased goods at a shop displaying a sign reading “VAT Refund for Tourists”, you are able to receive a tax refund.

  • IMPORTANT
    1. What to do when purchasing goods Ask staff in the shop to prepare a tax exemption document.
    2. What to do prior to check-in Present unopened purchased goods, tax exemption documents and VAT receipts at the Customs Office, and ask them to stamp the documents.
    3. What to do after Immigration After Immigration, apply for a refund at the tax exemption counter (VAT Refund Office).

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