JAL | JAPAN AIRLINES

JMB Important Address and Phone Numbers

Japan Region

Information

Transferring between JMB regions

If you are a JMB Card Member and move :

within Japan

Contact the JMB Center, Japan

move from 1 region to another

Contact the JMB Center in your new area of residence.

If you are a JALCARD Member and move :

within Japan

Contact JALCARD, Inc.

from Japan to another country

Contact JALCARD, Inc. as soon as your new address is confirmed.

from another country to Japan

Contact JALCARD, Inc. as soon as your new address is confirmed.

between other countries than Japan

Contact JALCARD, Inc. and the JMB Center in the new country of residence.

*Frequent flyer programs may not be permitted to operate in certain countries.

Registered address

For reporting lost or stolen cards :

JMB Card Members

Contact the JMB Center, Japan. A new card will be issued.

JALCARD Members

IMMEDIATELY contact JALCARD, Inc., the affiliated card company and the police.

JMB Center, Japan :

Click here for details.

JALCARD, Inc. :

TEL03-5460-5180 (24 hours)

JCB Card :

TEL0120-794-082 (24 hours)

DC Card (VISA, MasterCard) :

TEL03-3770-1818 (24 hours/ Tokyo)
TEL06-6533-6634 (24 hours/ OSAKA)

Citi Cards (DINERS Card) :

free0120-074-024 or
TEL03-3570-1200 (24 hours)

EAST JAPAN RAILWAY COMPANY:

TEL03-5334-1199 (24 hours)

 

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