JAL | JAPAN AIRLINES

JMB Important Address and Phone Numbers

Asia / Oceania Region

Please be sure you dial the correct telephone number.
*Domestic call charges may apply.

JAL Mileage Bank Center,  Asia and Oceania

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CITY (COUNTRY) TEL&FAX NUMBER / BUSINESS HOURS JAPAN AIRLINES OFFICE (ADDRESS / OFFICE HOURS)
BEIJING TEL: 4001-27-2470(Japanese)
TEL: 4008-88-5301(English)
TEL: 4008-88-0808(Chinese)
FAX:800-810-1895

If making an international call, please dial:
TEL: 86-21-5467-4532(Japanese)
TEL: 86-21-5467-4533(English)
TEL: 86-21-5467-4530(Chinese)

08:00-18:00 Daily
2/F Beijing Fortune Bldg., 5 Dong San Huan Bei Lu, Chao Yang District, Beijing, P.R. of CHINA
9:00-17:30 /ex. Sat. Sun. Holidays
DALIAN 4th Floor, Senmao Bldg., 147 Zhongshan Road, Xigang District, Dalian, Liaoning, 116011, P.R. of CHINA
9:00-17:30 /ex. Sat. Sun. Holidays
GUANGZHOU Room 3011 Tower B, China Shine Plaza, No.9 Lin He Xi Road, Guangzhou Guangdong, 510610, P.R. of CHINA
9:00-17:30 /ex. Sat. Sun. Holidays
SHANGHAI 7th Floor, HUAI HAI PLAZA, 1045 Huaihai Zhong Road, Shanghai, 200031, P.R. of CHINA
9:00-17:30 /ex. Sat. Sun. Holidays
TIANJIN Room 1308, Tianjin International Bldg. 75 Nanjing-Lu, Heping-Qu, Tianjin, 300050, P.R. of CHINA
9:00-10:00,15:00-17:30 /ex. Sat. Sun. Holidays
HONG KONG TEL: 800-90-5853(Japanese)
TEL: 852-3919-1111(English/Chinese)
FAX:852-2521-0111

08:00-18:00 Daily
Unit 1911, 19/F, Miramar Tower, 132 Nathan Road, Tsimshatsui, Kowloon, Hong Kong
9:00-17:30 /ex.Sat. Sun. Holidays 

asia/oceania

CITY (COUNTRY) TEL&FAX NUMBER / BUSINESS HOURS JAPAN AIRLINES OFFICE (ADDRESS / OFFICE HOURS)
AUCKLAND TEL: 0800-800-039(Japanese)*
TEL: 0800-885-880(English/Chinese)*
FAX: 02-9267-1941
*Domestic only. Please dial the number as specified.
Suite1, Level 2, 22 Market Street, Sydney NSW 2000 Australia
(Customer in Auckland, please contact our Sydney office as above)
12:00-22:00 (Summer Time 13:00-23:00)
BANGKOK TEL: 001800-811-0600(Japanese)*
TEL: 001800-852-5533(English/Chinese)*
TEL: 0-2131-3300(Thai)
FAX: 0-2134-2128(Japanese/English)
FAX: 0-2134-2150(Thai)
*This telephone number is only accessible to cellphones and landlines registered in Thailand (No roaming cellphones or public phones).
*Please dial the number exactly as it is shown.
Room G2-076, 2nd Floor, Concourse G, Suvarnabhumi Airport, Nong Prue,Bangphli, Samutprakarn 10540, THAILAND
Japanese and English 07:00-17:00 Daily (Thailand Time)
Thai Language 08:00-17:00 (Thailand Time) /ex. Sat. Sun. Holidays
GUAM TEL: 1-866-299-0423(Japanese)*
TEL: 1-671-642-6431(English/Chinese)*
FAX: 1-671-642-6429
*Domestic only. Please dial the number as specified.
A.B. Won Pat Guam International Airport Suite B225, 355 Chalan Pasaheru Road, Tamuning, Guam, 96913, U.S.A.
10:00-20:00 Daily
HANOI TEL: 120-81-015(Japanese)
TEL: 08-3925-7808(Japanese)
TEL: 1800-577-725(English/Chinese)
TEL: 08-3830-6213(Vietnamese)
FAX: 04-3787-2218
1st Floor. Crowne Plaza West Hanoi.
36 Le Duc Tho Street. My Dinh Commune. Tu Liem District. Hanoi. Vietnam
Japanese and English 7:00-17:00 Daily (Vietnam Time)
Vietnamese Language 9:00-17:00 (Vietnam Time) /ex. ex. Sat. Sun. Holidays
9:00-12:00,13:00-17:00/Mon.-Fri. ex. Sat. Sun. Holidays  (Ticketing)
HO CHI MINH CITY TEL: 120-81-015(Japanese)
TEL: 08-3925-7808(Japanese)
TEL: 1800-577-725(English/Chinese)
TEL: 08-3830-6213(Vietnamese)
FAX: 08-3830-6931
4th Floor Hotel Nikko Saigon, 235 Nguyen Van Cu Street, Dist 1, Ho Chi Minh City, VIETNAM
Japanese and English 7:00-17:00 Daily (Vietnam Time)
Vietnamese Language 9:00-17:00 (Vietnam Time) /ex. Sat. Sun. Holidays
9:00-12:00,13:00-17:00/Mon.-Fri. ex. Sat. Sun. Holidays  (Ticketing)
JAKARTA TEL: 001-803-81-0308 (Japanese/Indosat)*
TEL: 007-803-81-1-0002 (Japanese/Telkomsel)*
TEL: 021-5591-3388(English/Chinese)*
TEL: 021-572-3233(Indonesian)
FAX: +852-2521-0111
*Domestic only. Please dial the number as specified.
Wisma Keiai., 2nd Floor, JL., Jenderal Sudirman, Kav. 3-4, Jakarta, 10220, INDONESIA
07:00-17:00 Daily (Western Indonesia Time) 8:30-16:30 /ex. Sa.Su.Hol. (Ticketing)
KAOHSIUNG TEL: 00801-81-2727(Japanese)*
TEL: 02-8177-7006(English/Chinese)*
FAX: 07-236-7101
*Domestic only. Please dial the number as specified.
4F,NO.2, CHUNG CHENG 3RD RD, XINXING DISTRICT, KAOHSIUNG CITY 80052, TAIWAN(R.O.C.)
8:00-18:00 Daily (Taiwan Time) 9:00-12:30 13:30-17:50 /ex. Sat. Sun. Holidays
KUALA LUMPUR TEL: 1-800-81-5609(Japanese)*
TEL: 1-800-81-3366(English/Chinese)*
FAX: +852-2521-0111
*Domestic only. Please dial the number as specified.
Lot N14-N16,4th Floor, Mezzanine level, Main Terminal Building, Kuala Lumpur International Airport, 64000, Sepang, Selangor
8:00-18:00 Daily (Taiwan Time) 9:30-20:30 /Mon.-Fri. 15:00-20:30 /Sat. Sun. Holidays  (Ticketing)
*JMB award ticket can only be issued from 09:30-17:30 Mon.-Fri. (except public holiday)
MANILA TEL: 1800-1-811-0084(Japanese)
TEL: 02-403-2486(Japanese)
TEL: 02-403-2763(English/Chinese)
FAX: 02-886-7000
2nd Floor, 6788 Ayala Avenue, Oledan Square, Makati City, 1226, PHILIPPINES
08:00-18:00 Daily (Philippines Time) 8:30-17:30 /ex. Sat. Sun. Holidays  (Ticketing)
NEW DELHI TEL: 011-2332-7724
FAX: 011-2332-0586
Indo Japan Air Services Pvt. Ltd. Chandralok Bldg, 36 Janpath, New Delhi-110001, INDIA
9:00-13:00,14:00-18:00 /ex. Sun. Holidays 9:00-13:00,14:00-18:00 /ex. Sun. Holidays
SEOUL TEL(JMB Center):
02-3788-5738, 051-469-1122
FAX: 02-774-1286
9:00-17:30 /Mon.-Fri. ex. Sat. Sun. Holidays

TEL(Award ticket reservation):
02-757-1711, 051-469-1215
9:00-17:30 /Mon.-Fri. 9:00-17:00 /Sat. Sun. Holidays
3rd Floor, (President Hotel, Eulji-ro 1-ga) 16 Eulji-ro, Jung-gu, Seoul, 100-191, KOREA
9:00-17:00 /Mon.-Fri. ex. Sat. Sun. Holidays (Ticketing)
SINGAPORE TEL: 800-811-0768(Japanese)*
TEL: 800-852-3688(English/Chinese)*
FAX: +852-2521-0111
*Domestic only. Please dial the number as specified.
16 Raffles Quay #38-01/02, Hong Leong Building, Singapore, 048581
08:00-18:00 Daily (Singapore Time) 9:00-18:00 /ex. ex. Sat. Sun. Holidays  (Ticketing)
SYDNEY TEL: 1800-04-7489(Japanese)*
TEL: 1800-80-2228(English/Chinese)*
FAX: 02-9267-1941
*Domestic only. Please dial the number as specified.
Suite1, Level 2, 22 Market Street, Sydney NSW 2000 Australia
10:00-20:00 Daily (Australia Time) 11:00-21:00 Summer time 99:00-17:00 /ex. Sat. Sun. Holidays
TAIPEI TEL: 00801-81-2727(Japanese)*
TEL: 02-8177-7006(English/Chinese)*
FAX: 02-2718-2311
*Domestic only. Please dial the number as specified.
11F No.138 Sec3,Ming Shen E. Rd., Sung Shan Dist.,Taipei City, TAIWAN
8:00-18:00 Daily (Taiwan Time) 9:00-12:30 13:30-17:50 /ex. Sat. Sun. Holidays

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