Please be sure you dial the correct telephone number.
JAL European Reservations
JAL Mileage Bank Centre, Europe/Middle East/Africa
6th Floor, 20 Old Bailey, London EC4M 7AN, U.K.
FAX : 0844-8-569-500(within the U.K.)
FAX : +44-20-7618-3333(from outside the U.K.)
Calls are charged at local rates except where an asterisk (*) is shown to indicate calls charged at national rates.
Calls from other countries apart from the table are charged at international rates.
Please note that calls may be recorded and monitored for training purposes.
|JAL Mileage Bank Centre
||Mon. Fri. except Christmas Day and New Year's Day
|JAL European Reservations
8:00-17:30 (Until 16:30 Sat. & Sun.)
||7 days a week
*The above opening hours are in UK time
|JAL Mileage Bank
||Ticket purchase and other information
- Check mileage balance
- Register for special campaigns
Request awards such as JAL Group Airlines Award Tickets,
Partner Airline Award Tickets *1,
JAL International Upgrade Awards
(only applicable for tickets purchased direct from Japan
Airlines) or JAL COUPON Awards
- Register or change E-mail address
- Update registered membership information
- Change PIN and request PIN when forgotten
*1 American Airlines (AA) , British Airways (BA) , Cathay Pacific Airways (CX) / Dragonair (KA) , Qantas (QF) , Air France (AF)
- Flight schedules
- JAL Ticket Service for flight bookings and ticket purchases
- Web check-in
- View reservations
- In-flight movies and meals
- Flight information
- JAL Guide to Japan
JAL Ticket Service
This service is available to those who reside in the following countries.
Online bookings/ticket purchases:
Telephone bookings/ticket purchases (please call JAL European Reservations):
Austria , Belgium , Bulgaria , Czech , Denmark , Finland , France , Germany , Hungary , Italy , Luxembourg , Netherlands , Norway , PolandRomania , Russia, Spain , Sweden , Switzerland and UK