JAPAN AIRLINES - JMB Important Address and Phone Numbers

Japan Region
American Region
Europe / Middle East / Africa Region
Asia / Oceania Region

Please be sure you dial the correct telephone number.

JAL European Reservations
JAL Mileage Bank Centre, Europe/Middle East/Africa
6th Floor, 20 Old Bailey, London EC4M 7AN, U.K.

FAX : 0844-8-569-500(within the U.K.)

FAX : +44-20-7618-3333(from outside the U.K.)

Austria*	01-5029-18-888	Norway		810-62050
Belgium*	02-745-4400	Portugal		808-202-700
Denmark	7012-4700	Spain		901-174-770
Finland	020-374700	Sweden*		08-402-8600
France	0810-747-700	Switzerland	German	0844-888-700
Germany	0180-2-228-700	Switzerland	French	0844-888-747
Ireland	01-408-3757	United Kingdom		0844-8-569-700
Italy	8-488-74700	Other Countries**		+44-20-7660-0348
Netherlands*	020-5829488

Calls are charged at local rates except where an asterisk (*) is shown to indicate calls charged at national rates.
Calls from other countries apart from the table are charged at international rates.
Please note that calls may be recorded and monitored for training purposes.

JAL Mileage Bank Centre	8:00-17:30	Mon. Fri. except Christmas Day and New Year's Day
JAL European Reservations	8:00-17:30 (Until 16:30 Sat. & Sun.)	7 days a week

*The above opening hours are in UK time

JAL's Web site (www.jal.com)

JAL Mileage Bank	Ticket purchase and other information
Check mileage balance Register for special campaigns Request awards such as JAL Group Airlines Award Tickets, Partner Airline Award Tickets 1, JAL International Upgrade Awards (only applicable for tickets purchased direct from Japan Airlines) or JAL COUPON Awards Register or change E-mail address Update registered membership information Change PIN and request PIN when forgotten 1 American Airlines (AA) , British Airways (BA) , Cathay Pacific Airways (CX) / Dragonair (KA) , Qantas (QF) , Air France (AF)	Flight schedules JAL Ticket Service for flight bookings and ticket purchases Web check-in View reservations In-flight movies and meals Flight information JAL Guide to Japan

JAL Mileage Bank

Ticket purchase and other information

Check mileage balance
Register for special campaigns
Request awards such as JAL Group Airlines Award Tickets,
Partner Airline Award Tickets *1,
JAL International Upgrade Awards
(only applicable for tickets purchased direct from Japan
Airlines) or JAL COUPON Awards
Register or change E-mail address
Update registered membership information
Change PIN and request PIN when forgotten

*1 American Airlines (AA) , British Airways (BA) , Cathay Pacific Airways (CX) / Dragonair (KA) , Qantas (QF) , Air France (AF)

Flight schedules
JAL Ticket Service for flight bookings and ticket purchases
Web check-in
View reservations
In-flight movies and meals
Flight information
JAL Guide to Japan

JAL Ticket Service

This service is available to those who reside in the following countries.
Online bookings/ticket purchases:

Austria,

Belgium,

Bulgaria,

Czech,

Denmark,

Finland,

France,

Germany,

Hungary,

Italy,

Luxembourg,

Netherlands,

Norway,

Poland,

Romania,

Russia,

Spain,

Sweden,

Switzerland and

Telephone bookings/ticket purchases (please call JAL European Reservations):
Austria , Belgium , Bulgaria , Czech , Denmark , Finland , France , Germany , Hungary , Italy , Luxembourg , Netherlands , Norway , PolandRomania , Russia, Spain , Sweden , Switzerland and UK