JAL European Reservations
JAL Mileage Bank Centre, Europe/Middle East/Africa
6th Floor, 20 Old Bailey, London EC4M 7AN, U.K.
FAX: 0845-7-747-500 (within the U.K.)
FAX: +44-20-7618-3333 (from outside the U.K.)

Austria*	01-5029-18-888	Norway		810-747-00
Belgium*	02-745-4400	Portugal		808-202-700
Denmark	7012-4700	Spain		9011-747-70
Finland	0203-747-00	Sweden*		08-402-8600
France	0810-747-700	Switzerland	German	0844-888-700
Germany	0180-2-228-700		French	0844-888-747
Ireland	01-408-3757	United Kingdom		0845-7-747-700
Italy	8-488-74700	Other Countries**		+44-20-7660-0348
Netherlands*	0205-829-488

Calls are charged at local rates except where an asterisk (*) is shown to indicate calls charged at national rates.
Calls from other countries apart from the table are charged at international rates.
Please note that calls may be recorded and monitored for training purposes.

JAL Mileage Bank Centre	8:00-17:30	Mon. – Fri. except Christmas Day and New Year’s Day
JAL European Reservations	8:00-18:30 (Until 16:30 Sat. & Sun.)	7 days a week except Christmas Day and New Year’s Day

※The above opening hours are in UK time

On calling, touch-tone telephone users will be asked to choose from a range of automatic options as follows.

• Press "1" --- New reservations (including JMB award reservations)
• Press "2" --- Exsiting reservations (including JMB award reservations)
• Press "3" --- General enquiries to JAL Mileage Bank
• Press "4" --- JMB Automated Services
• ・ Mileage check
• ・ Campaign registration
• ・ PIN change
• ・ JAL COUPON Award application

JAL's Web site (www.jal.com)

JAL Mileage Bank

Ticket purchase and other information

Check mileage balance Register for special campaigns Request awards such as JAL Group Airlines Award Tickets, Partner Airline Award Tickets ( Cathay Pacific Airways (CX), Dragonair (KA) and Qantas (QF) ), JAL Group International Upgrade Awards (only applicable for tickets purchased direct from Japan Airlines in eligible booking classes) or JAL COUPON Awards Register or change E-mail address Update registered membership information Change PIN and request PIN when forgotten

Flight schedules JAL Ticket Service for flight bookings and ticket purchases Web check-in View reservations In-flight movies and meals Flight information JAL Guide to Japan

JAL Ticket Service

This service is available to those who reside in the following countries.
Online bookings/ticket purchases:
Austria， Belgium， Bulgaria， Czech，Denmark， Finland， France，Germany，Hungary， Italy， Luxembourg， Netherlands， Norway， Poland， Romania， Russia， Spain，Sweden，Switzerland and UK

Telephone bookings/ticket purchases (please call JAL European Reservations):
Austria，Belgium，Bulgaria, Czech，Denmark，Finland，France，Germany，Hungary，Italy，Luxembourg，Netherlands，Norway，Poland，Romania，Russia，Spain，Sweden，Switzerland and UK