Please be sure you dial the correct telephone number.

JAL Mileage Bank Center, The Americas
300 Continental Blvd. Suite 401, El Segundo, California 90245, U.S.A.

• Call toll free from anywhere in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and Canada.
TEL : 1-800-JAL-FONE (1-800-525-3663^*)
Outside the US/Canada (charges apply) +1-310-643-1596

*Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY) can call via the National Relay Service by dialing 711. The relay operator at the National Relay Service will assist customers by contacting Japan Airlines. For more information about the National Relay Service.