JAL Mileage Bank Center, Japan

In addtion to JMB information, inquiries about loss or reissue of JMB Cards or change of address or telephone number can also made through the following telephone numbers.

0570-025-039*(toll) 8:00 a.m. - 7:00 p.m. （Mon.-Fri.）/9:00 a.m. - 5:30 p.m. （Sat.） , except Sun., Holiday, Year End and New Year Holidays
When you use a PHS or an international call, please call 03-5460-3939*(toll).

*The content of conversation with the customer may be recorded or monitored to ensure quality service.

Information how to request JAL COUPON Awards, to check JMB Mileage Balance and refer or modify your PIN

24-hours automated information service (Available in Japanese only)
0120-747-039
When you use a mobile phone, please call 0570-025-055 (toll).
When you use a PHS or an international call, please call 03-5460-1111 (toll).

JMB Award tickets

Domestic flights
JMB Domestic Award Reservation Desk(For Japanese area members only)

0570-025-022*(toll) 7:00 a.m. - 8:00 p.m. daily

Contact numbers when calling international or from PHS. (toll)
Tokyo 03-5460-0311*

• * Regular reservation desk for domestic flights does not accept Award Reservation.
• * The content of conversation with the customer may be recorded or monitored to ensure quality service.

JAL Family Club

Support services for families relocating overseas.

Tokyo 03-5460-3999*(toll) 9:30 a.m. - 12:00 p.m., 1:00 - 5:00 p.m. daily except for Sat., Sun., and holidays

*The content of conversation with the customer may be recorded or monitored to ensure quality service.

JAL CARD

JAL CARD-JAL's credit card

0120-747-907 9:00 a.m. - 5:30 p.m., excluding Sat., Sun., and holidays

Contact numbers when calling international, from a mobile phone or a car phone. (toll)
Tokyo 03-5460-5131