- Reconfirmation of reservations is not required.

JAL International Reservations and Information

JAL/JALways reservations and information

0570-025-031*(toll) 8:00a.m. - 8:00p.m. daily

Dial numbers below when using a car phone or an international call. (toll)

Tokyo		03-5460-0511*		Osaka		06-6344-2365*		Sapporo		011-232-1144*
Nagoya		052-265-2580*		Fukuoka		092-261-2531*		Okinawa		098-862-7411*

*The content of conversation with the customer may be recorded or monitored to ensure quality service.

JAL/JALways information International Departures and Arrivals:

0120-747-002 daily hours : 24 hours

Dial numbers below when using a mobile phone. (toll)

0570-025-002

Recorded Information on International Departures and Arrivals

Services provided 24 hours a day.
Same-day prerecorded arrival and departure information.

0120-747-002

Dial numbers below when using a moble phone. (toll)
0570-025-002

※Teledome Service : Normal phone charges to Tokyo Metropolitan area apply. Service accessible from cellular phones.

JAL Priority Guest Reservations

Information and Reservations Desk for Handicapped Customers

0120-747-707* 9:00 a.m. - 5:00 p.m. daily

Dial numbers below when using a mobile phone, a car phone, or an international call. (toll)
Tokyo 03-5460-3783*

* The content of conversation with the customer may be recorded or monitored to ensure quality service.

Fax Information and Reservaiton Desk service for passengers with hearing/speech impairments.
0120-747-606
365 days a year

• * Fax us your relevant information (no official application form required).
  Our Fax Information and Reservation Desk staff will respond by fax the same day or the day after (9:00 a.m. - 8:00 p.m. ) your request is received.

Please refer to this page for contents.

JMB Award tickets

International flights
JMB International Award Reservation Desk(For Japanese area members only)

0570-025-103*(toll) 8:00 a.m. - 7:00 p.m. daily

Dial numbers below when using a car phone, or an international call. (toll)
Tokyo 03-5460-3737*

• * Regular reservation desk for International flights does not accept Award Reservation.
• * The content of conversation with the customer may be recorded or monitored to ensure quality service.

International Ticket Refund Desk

*Some tickets may not be acceptable. There may be no refundable amount left as a result of refund fare calculation. The tickets issued by travel agent are acceptable by travel agent.
*JMB award tickets are acceptable at JMB international award reservation desk(0570-025-103*(toll)).
*Please send the tickets at your expense.

Tokyo 03-3458-0967*(toll)

*The content of conversation with the customer may be recorded or monitored to ensure quality service.