- Reconfirmation of reservations is not required.
JAL reservations and information
0570-025-031*(toll) 8:00a.m. - 7:00p.m. daily
Contact numbers when calling international or from PHS. (toll)
| Tokyo | 03-5460-0511* | Osaka | 06-6344-2365* | Sapporo | 011-232-1144* | |||||
| Nagoya | 052-265-2580* | Fukuoka | 092-261-2531* | Okinawa | 098-862-7411* |
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
JAL information International Departures and Arrivals:
0120-747-002 daily hours : 24 hours
Dial numbers below when using a mobile phone. (toll)
0570-025-002
Services provided 24 hours a day.
Same-day prerecorded arrival and departure information.
0120-747-002
Dial numbers below when using a moble phone. (toll)
0570-025-002
※Teledome Service : Normal phone charges to Tokyo Metropolitan area apply. Service accessible from cellular phones.
Information about services for disabled passengers
0120-747-707* 9:00 a.m. - 5:00 p.m. daily
Contact numbers when calling international or from a mobile phone. (toll)
Tokyo 03-5460-3783*
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
Fax Information and Reservation Desk service for passengers with hearing/speech impairments.
0120-747-606
365 days a year
Customers in Japan and Guam with hearing or speech disabilities are (exclusively) qualified to access the "
JAL Telephone Relay Service" through chat(function).
Please refer to this page for contents.
0570-025-103*(toll) 8:00 a.m. - 7:00 p.m. daily
Dial numbers below when using an international call. (toll)
Tokyo 03-5460-3737*
*Some tickets may not be acceptable. There may be no refundable amount left as a result of refund fare calculation. The tickets issued by travel agent are acceptable by travel agent.
*JMB award tickets are acceptable at JMB international award reservation desk(0570-025-103*(toll)).
*Please send the tickets at your expense.
Tokyo 0570-025-031*(toll) 7days a week
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
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