- Reconfirmation of reservations is not required.
JAL International Reservations and Information
JAL reservations and information
0570-025-031*(toll) 8:00a.m. - 7:00p.m. daily
Contact numbers when calling international or from PHS. (toll)
| Tokyo |  |
03-5460-0511* | |
Osaka | |
06-6344-2365* | |
Sapporo | |
011-232-1144* |
| Nagoya | |
052-265-2580* | |
Fukuoka | |
092-261-2531* | |
Okinawa | |
098-862-7411* |
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
JAL information International Departures and Arrivals:
0120-747-002 daily hours : 24 hours
Dial numbers below when using a mobile phone. (toll)
0570-025-002
Recorded Information on International Departures and Arrivals
Services provided 24 hours a day.
Same-day prerecorded arrival and departure information.
0120-747-002
Dial numbers below when using a moble phone. (toll)
0570-025-002
※Teledome Service : Normal phone charges to Tokyo Metropolitan area apply. Service accessible from cellular phones.
JAL Priority Guest Reservations
Information about services for disabled passengers
0120-747-707* 9:00 a.m. - 5:00 p.m. daily
Contact numbers when calling international or from a mobile phone. (toll)
Tokyo 03-5460-3783*
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
Fax Information and Reservation Desk service for passengers with hearing/speech impairments.
0120-747-606
365 days a year
- * Fax us your relevant information (no official application form required).
Our Fax Information and Reservation Desk staff will respond by fax the same day or the day after (9:00 a.m. - 8:00 p.m. ) your request is received.
Customers in Japan and Guam with hearing or speech disabilities are (exclusively) qualified to access the "
JAL Telephone Relay Service" through chat(function).
Please refer to this page for contents.
JMB Award tickets
International flightsJMB International Award Reservation Desk(For Japanese area members only)
0570-025-103*(toll) 8:00 a.m. - 7:00 p.m. daily
Dial numbers below when using an international call. (toll)
Tokyo 03-5460-3737*
- * Regular reservation desk for International flights does not accept Award Reservation.
- * The content of conversation with the customer may be recorded or monitored to ensure quality service.
International Ticket Refund Desk
*Some tickets may not be acceptable. There may be no refundable amount left as a result of refund fare calculation. The tickets issued by travel agent are acceptable by travel agent.
*JMB award tickets are acceptable at JMB international award reservation desk(0570-025-103*(toll)).
*Please send the tickets at your expense.
Tokyo 0570-025-031*(toll) 7days a week
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
