Information
Please be informed that some toll-free telephone numbers have been closed from January 5, 2010.
0570-025-071*(toll) 6:30 a.m. - 10:00 p.m. daily
We will guide you by the voice guidance system.Please press"6" for English.
10:00 p.m. - 6:30 a.m. daily
We will guide you by JAL interactive voice response (IVR) that is "24 hour flight information service "
Dial numbers below when using a car phone or an international call. (toll)
| Tokyo | 03-5460-0522* | Osaka | 06-6344-2355* | Sapporo | 011-232-3690* | |||||
| Nagoya | 052-265-3369* | Fukuoka | 092-261-2529* | Okinawa | 098-863-8522* |
*The content of conversation with the customer may be recorded or monitored to ensure quality service.
Let us assist you to ensure worry-free travel for handicapped customers, children and seniors.
0120-25-0001* 6:30a.m. - 10:00p.m. daily
Dial numbers below when using a mobile phone, a car phone, or an international call. (toll)
| Tokyo | 03-5445-2525* | Osaka | 06-4799-2525* | |||
| Sapporo | 011-242-2525* | Fukuoka | 092-261-2525* |
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
Information and Reservations Desk for Handicapped Customers
0120-747-707* 9:00 a.m. - 5:00 p.m. daily
Dial numbers below when using a mobile phone, a car phone, or an international call. (toll)
Tokyo 03-5460-3783*
* The content of conversation with the customer may be recorded or monitored to ensure quality service.
Fax Information and Reservaiton Desk service for passengers with hearing/speech impairments.
0120-747-606
365 days a year
Please refer to this page for contents.
The computer recognizes your voice for reservations and information.
Please follow the voice prompts to obtain the desired information. Automated messages can be interrupted at any time by speaking a command.
0120-747-222
24 hours a day/365 days a year
Dial numbers below when using a mobile phone, a car phone, or an international call. (toll)
Tokyo 03-5796-9345
24 hours a day/365 days a year
* Circumstances such as telephone settings, surrounding noise, line conditions or system maintenance might effect communications and unable to use this service.
Domestic flights
JMB Domestic Award Reservation Desk(For Japanese area members only)
0570-025-022*(toll) 6:30 a.m. - 10:00 p.m. daily
Dial numbers below when using a car phone, or an international call. (toll)
Tokyo 03-5460-0311*
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