We sincerely apologize to all customers and related parties for the inconvenience and concerns caused by recent issues with the Boeing 787 aircraft.
Japan Airlines has decided to revise a portion of the domestic and international flight frequency and fleet plans from March 31 to May 31, 2013 according to suspending the operations of the 787 fleet on international routes from January 16, 2013.
Adjustments to the route, flight frequency and fleet plans on and after Jun 1, 2013 will be announced as soon as it has been decided.
Safety is of utmost importance to Japan Airlines and going forward, we will continue to ensure that every departing aircraft meets all safety standards before flight operations. Please be assured on your future travel with us.
February 28, 2013