JAL | JAPAN AIRLINES

JAL offers new call center services from September 24, 2012

1. New call center for English speakers.

  Domestic Flights International Flights
On/Before
Sep23
On/After
Sep24
On/Before
Sep23
On/After
Sep24
JAL Domestic/International
Reservations and Information
0570-025-071 (*1) 0570-025-121
03-6733-3062
(*2)
0570-025-031 (*1) 0570-025-121
03-6733-3062
(*2)
Award Reservation Desk
0570-025-022 (*1) 0570-025-103 (*1)
JAL Mileage Bank Center 0570-025-039 (*1) 0570-025-039 (*1)

*1 The original contact number will be in Japanese service only, on and after Sep24.
*2 Dial number when you use a mobile phone or an international call. (Toll charged)
※ The content of the conversation will be recorded or monitored to ensure the service quality.

Voice Guidance System(Please select one of the three options.)

Voice Guidance System 0570-025-121 03-6733-3062*

* Dial number when you use a mobile phone or an international call. (Toll charged)

※ The content of the conversation will be recorded or monitored to ensure the service quality.


2. New 24 hours flight information service “SKY NAVI” available for both Domestic and International flights.

  On/Before Sep23 On/After Sep24
Domestic Flights 0120-747-222
03-5796-9345*
0120-747-222
03-5796-9345*
International Flights 0120-747-002
0570-025-002

* Dial number when you use a mobile phone or an international call. (Toll charged)

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