Changes to the deadlines for international award ticket reservations on the JAL website

New extended deadlines will be introduced for international award ticket reservation requests made on the JAL website.

Scheduled effective date

From 10:00 on June 22, 2018 (Japan time)

Applicable tickets

  • JAL International Award Tickets
  • JMB Partner Airlines Award Tickets
  • *Deadline changes will also apply to tickets issued through promotions requested via the JAL website.

Changes

The following extended deadlines will be established for reservation requests on the JAL website.

Deadline for award reservations

Old deadline New deadline
12:00 (departure city time), 4 days prior to the departure of the first flight sector (not including the day of departure) 48 hours (departure city time) prior to the departure of the first flight sector

Deadline for reservation changes after mileage redemption (ticket issuance)

Old deadline New deadline
Before the commencement of travel 23:59 (departure city time), 4 days prior to the departure of the first flight sector of the old or new itinerary, whichever is earlier (not including the day of departure) 48 hours (departure city time) prior to the departure of the first flight sector of the old or new itinerary, whichever is earlier
After travel has commenced (1) 23:59 (departure city time), 4 days prior to flight departure of the new itinerary (not including the day of departure), and (2) 24 hours (departure city time) prior to the departure of the next flight (1) 48 hours (departure city time) prior to flight departure of the new itinerary, and (2) 24 hours (departure city time) prior to the departure of the next flight
  • *There will be no changes to the deadlines for reservation requests made by phone.

June 22, 2018
Japan Airlines

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