To customers who have reservation (tickets) to / from Kansai International Airport
(Last Updated September 21)
All of our flights to/from Kansai International Airport will be operated as usual, from 21th September.
In addition, boarding at Kansai International Airport will be handled at Terminal 1. (Terminal upon arrival will also be Terminal 1)
- Please check the Kansai International Airport official website for transportation from/to Kansai International Airport.
Kansai International Airport
[Check-in Counter for international flight on September 21-October 10]
- You can check in from 7:00 for any flight that depends that day (close from 10:00 to 12:00)
- Check in counter H - for all International flights
[Passengers taking extra flight JL8797 from Honolulu Airport to Narita International Airport on September 20]
- Arrival airport has changed from Narita International Airport to Kansai International Airport.
Please refer detail schedule as below.
Please check below link for the latest flight information.
Our reservation center is now crowded. Please check the latest information on our web site. Japan Airlines updating the same information as reservation center on this web site.
Ticket changes and refunds for departures and arrivals at Kansai International Airport
Passengers who have a ticket with departures or arrivals at Kansai International Airport until September 20th are eligible for ticket change and refund without any fees. Please contact our reservation center.
However, flights whose operations have been resumed to/from Kansai International Airport will be excluded.
JAL Group Offices and Contact Us
September 14, 2018