All JMB members can redeem their miles to get coupon for JAL SKY Wi-Fi. Click here for more details.
A fee-based, in-flight Wi-Fi connection service that supports passengers' own smart phones, notebook computers and other wireless LAN devices.
Upon connection through Wi-Fi, you will be able to enjoy reading web pages, checking your email, and updating social media networks.
Tokyo(Narita) - New York(JL005/006)/Chicago/Los Angeles/Jakarta(JL725/726)
Tokyo(Haneda) - London/Paris
From December 1, 2014.
Tokyo(Narita) - San Francisco (JL001/002), Sydney (JL771)
From December 2, 2014.
Tokyo(Narita) - Sydney (JL772)
* On Sydney bound flights, service is not available 2 to 3 hours before arrival to Sydney or after departure from Sydney.
Until November 30, 2014.
Tokyo(Narita) - Frankfurt (JL407/408)
First Class, Business Class, Premium Economy, Economy Class (all classes)
Passengers' own wireless LAN devices (smart phones, notebook computers etc.)
Special discount offers are available until March 2015 !
Also! You can save by paying with the following credit cards!
JAL Card, JAL USA CARD, JAL / Shanghai Pudong Development Bank Credit Card
* Hours passed since you first logged on.
[iPhone, iPod Touch, iPad]
Ensure that "Settings" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"
Ensure that "Settings" ⇒ "Wireless & Networks" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"
On your "Connect to wireless network" screen, please select "JapanAirlines".
When you open your browser, the JAL SKY Wi-Fi site will automatically be displayed.
Please select a method of payment.
The following page will ask you for your credit card information; please follow the instructions to proceed.
* For further details on how to use the service, please see the on-board leaflets in the seat pockets.
If you have any questions regarding JAL SKY Wi-Fi, Purchase process and Troubleshooting please refer to the Q&A section.
<For inquiries about registering an account, internet access, or other inflight Wi-Fi service questions>
Internet connection service provider: T-Mobile
tel: 0034-800-401148 (free call. Japanese and English language available) *1
(86) 1059240079 (International call. Japanese and English language available) *2
*1 The phone call cannot be made on an IP phone.
*2 Call costs are at customer expense.
<For inquiries about this promotion>
JAL SKY Wi-Fi Desk
0120-251-750 9:00~17:30 daily ,except Sat.,Sun.,public holidays,Year End and new Year Holidays
Please use the following number when calling from mobile phones or from outside Japan. [toll call]
03-6745-7796 9:00~17:30 daily ,except Sat.,Sun.,public holidays,Year End and new Year Holidays