Service overview
A fee-based, in-flight Wi-Fi connection service that supports passengers' own smart phones, notebook computers and other wireless LAN devices.
Upon connection through Wi-Fi, you will be able to enjoy your everyday internet environment as usual, performing activities such as reading web pages, checking your email, and updating social media networks.
Available routes
Tokyo(Narita) - New York/Los Angeles/Chicago
Tokyo (Narita) - London/ Frankfurt. ( Click here for flight schedules)
Tokyo(Narita) - Jakarta(Daily except, from April 11, 2013 untill June 11, 2013)
- * Flights may operate with an aircraft without JAL SKY Wi-Fi service, due to operational changes. Please be aware that the operating schedule will not reflect such changes.
Future plans
- From Mid August: Service starts on Tokyo (Narita) - Paris.
Available classes
First Class, Business Class, Premium Economy, Economy Class (all classes)
Available devices
Passengers' own wireless LAN devices (smart phones, notebook computers etc.)
Usage instructions
Usage fees
- * 1 hour plan
- Usage time: 1 hour
- Usage fee: $11.95
- * 24 hour plan
- Usage time: 24 hours
- Usage fee: $21.95
Also! You can save by paying with the following credit cards!
JAL Card, JAL USA CARD, JAL / Shanghai Pudong Development Bank Credit Card
- * 1 hour plan
- : $11.95 ⇒ $10.75!
- * 24 hour plan
- : $21.95 ⇒ $19.75!
How to use the service
- 1.First, please configure your device as follows.
-
[iPhone, iPod Touch, iPad]
Ensure that "Settings" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"[Android devices]
Ensure that "Settings" ⇒ "Wireless & Networks" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"
- 2.How to connect
-
On your "Connect to wireless network" screen, please select "JapanAirlines".
When you open your browser, the JAL SKY Wi-Fi site will automatically be displayed.Please select a method of payment.
The following page will ask you for your credit card information; please follow the instructions to proceed.
* For further details on how to use the service, please see the on-board leaflets in the seat pockets.
- Notices
-
- For the reason that the Wi-Fi is sent via communications satellites, please be aware that the mobile broadband might be interrupted or unavailable, depending on time and location of the aircraft.
- Some lags in speed might occur when downloading or streaming videos.
Congestion might occur when a lot of people are using the in-flight Internet service at the same time.
Inquiries about the service
Internet connection service provider: T-Mobile
tel: 0034-800-401148 (free call. Japanese and English language available)
(86) 1059240079* (International call. Japanese and English language available)
* Call costs are at customer expense.
e-mail:hotspot@t-systems.com
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