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International in-flight internet service JAL SKY Wi-Fi. A comfortable internet environment brings everybody traveling the skies closer together. Tokyo(Narita)-Paris route will be available from August 24, 2013. Available routes

For Diamond and JGC Premier members - International Flight Wi-Fi Cashback Promotion. There is cashback for all usage fee when you pay for our reputed international flight in-flight internet service JAL SKY Wi-Fi by JALCARD. (free in real terms)>>For more details, click here.

Service overview

A fee-based, in-flight Wi-Fi connection service that supports passengers' own smart phones, notebook computers and other wireless LAN devices.
Upon connection through Wi-Fi, you will be able to enjoy your everyday internet environment as usual, performing activities such as reading web pages, checking your email, and updating social media networks.

Available routes

Tokyo(Narita) - New York/Los Angeles/Chicago/Frankfurt/London
Tokyo(Narita) - Jakarta

Future plans

Available classes

First Class, Business Class, Premium Economy, Economy Class (all classes)

Available devices

Passengers' own wireless LAN devices (smart phones, notebook computers etc.)

Usage instructions

Usage fees

* 1 hour plan
Usage time: 1 hour
Usage fee: $11.95
* 24 hour plan
Usage time: 24 hours
Usage fee: $21.95

Also! You can save by paying with the following credit cards!

JAL Card, JAL USA CARD, JAL / Shanghai Pudong Development Bank Credit Card

* 1 hour plan
: $11.95 ⇒ $10.75!
* 24 hour plan
: $21.95 ⇒ $19.75!

How to use the service

1.First, please configure your device as follows.
  • [iPhone, iPod Touch, iPad]
    Ensure that "Settings" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"

  • [Android devices]
    Ensure that "Settings" ⇒ "Wireless & Networks" ⇒ "Airplane Mode" is enabled, then turn on "Wi-Fi"

2.How to connect
  • On your "Connect to wireless network" screen, please select "JapanAirlines".
    When you open your browser, the JAL SKY Wi-Fi site will automatically be displayed.

  • Please select a method of payment.
    The following page will ask you for your credit card information; please follow the instructions to proceed.

* For further details on how to use the service, please see the on-board leaflets in the seat pockets.

Notices
  • For the reason that the Wi-Fi is sent via communications satellites, please be aware that the mobile broadband might be interrupted or unavailable, depending on time and location of the aircraft.
  • Some lags in speed might occur when downloading or streaming videos.
    Congestion might occur when a lot of people are using the in-flight Internet service at the same time.

Inquiries about the service

Internet connection service provider: T-Mobile

tel: 0034-800-401148 (free call. Japanese and English language available)
(86) 1059240079* (International call. Japanese and English language available)
* Call costs are at customer expense.

e-mail:hotspot@t-systems.com

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