FREE Wi-Fi on JAL domestic flights

The paid inflight internet can be used free of charge now.Promotion period:February 1, 2017 to August 31, 2017 (boarding date)

Stay connected on board,a new travel style in the sky.

Enjoy free internet access on our Wi-Fi-equipped
aircraft across Japan.

  • *Tokyo (Haneda) - Miyako, Okinawa (Naha) - Fukuoka / Miyako / Ishigaki routes on available for some flights only. You may also check the latest departure and arrival information starting one day prior to departure.
  • *Except flights operated by J-AIR/JAC/RAC/HAC flights and international aircrafts.

3 steps only! How to connect to Wi-Fi on board

If you are using for the first time

To connect to inflight internet, you need to create a user account at Gogo*.
We recommend you complete the user registration before boarding to use Wi-Fi on board.

  • *Inflight internet access service is provided by Gogo LLC. You may also sign up inflight.

If you already have a Gogo user account, you may check or change your registered information from the following link.

Before you fly
Turn on the Airplane Mode before take-off.Turn on the Airplane Mode before take-off.
On the plane
  1. step1

    Connect to "gogoinflight" Wi-Fi network.

  2. step2

    Open an internet browser.

  3. step3

    Select "FREE" button on the Wi-Fi portal page.

For more details about internet access on domestic flights, please refer to the User Guide.

User Guide (PDF file, approx. 8MB)

Inflight entertainment with Wi-Fi connection

Inflight internet access
Enjoy Web browsing or check e-mail during your flight.
Wi-Fi video program
Free video program streaming is available.
Flight map
Check the real-time status of your flight.

Book JAL domestic flight and use the inflight Wi-Fi for free!

Search lowest price and book now

From
To
Departure Date
Return Date

Adult
Child(3 to 11 years)
Infant(0 to 2 years)
Class

About child/infant

Fare option

Searchable fares

Notes

  • If you have purchased or exchanged your JMB miles to an inflight Wi-Fi pass before January 31, 2017, you may contact us for the refund.

    opens in new windowInquiry about inflight Wi-Fi service and Wi-Fi pass refund

  • Services may not be fully available on some aircrafts.
  • As inflight Wi-Fi relies on the use of communications satellites, access to the Internet may be lost or unstable in certain flight status and weather conditions.
  • Displaying webpages and downloading or uploading data may take more time than you are accustomed to.
    It may also be difficult to establish a connection at times of heavy network access by other users.

For inquiry

Inflight internet access service is provided by Gogo LLC. For questions regarding this service, including technical problem in connectivity, charge, or request for invoice, please contact the number below.

Gogo Customer Support (7:00-23:00)

Contact by Web Chat

opens in new window Connect to Gogo operator by Web Chat

Contact by e-mail

Japanese:

English:

Contact by phone

0034-800-600187*(Japanese/English)

* Toll Free (IP phone is not supported)

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