Assistance service available for passengers traveling with children under 3 years old (no younger than 8 days old)
0120-25-0001 (Toll-free / Inside Japan only)
Available hours : 7:00a.m. to 8:00p.m. (open 365 days a year)
Age | Accompanying Adult (12 years or older) |
Seating | Tickets | |
---|---|---|---|---|
Infants | Newly born infants less than 8 days old | Not accepted for air travel | ![]() |
|
8 days to less than 2 years old | Required | Can be held in adults lap. | No | |
Can travel in purchased seat. - For safety reasons, infant must be held in adults lap when the seat belt sign is on. |
Yes | |||
Can travel in purchased seat using Child Seat. | Yes | |||
2 years old | Required | Can be held in adults lap. | No | |
Can travel in purchased seat. | Yes | |||
Can travel in purchased seat using Child Seat. | Yes | |||
Children | 3 to 5 years | Required | Purchased seat is required. | Yes |
6 to 7 years | Not required | Purchased seat is required. If unaccompanied, must apply Kids Travel Support Service. | Yes | |
8 to 11 years | Not required | Purchased seat is required. | Yes |
Seat selection is available up until 15 minutes prior to the scheduled departure time.
These seats are more spacious than Economy Class seats, allowing you more room to relax. Passengers traveling with children under 3 years old are recommended to use the priority seats located behind the Class J seats.
When a passenger traveling with a child under 3 years old has reserved seats on JAL website, other passengers will see a infant's seat icon appear for those seats.
*Infant's seat icon will not be shown in the following cases:
In the event of an aircraft change, infant's seat icons may not appear for the applicable seats.
Baby stroller that can be used all the way to the boarding gate is available for rental.
Inquire at the airport on the departure date.
Please note that the number of baby stroller is limited.
Baby stroller can be checked as baggage without charge (advance booking is not required).
During boarding, you will have priority to get on board. Please inform our staff at the boarding gate.
Hot water and 100% fruit juice (apple juice) are available.
Spare diapers are available. (Large size diapers available, however the numbers are limited.)
* Diaper changing tables are not available on some aircraft.
Soft blankets, exclusively for babies, are available. (Limited numbers available onboard.)
*Soft brankets are not available on some aircraft.
For seat occupying infants under 2 years old (Child Fare applied), an Child Seat will be required. Your own Child Seat can be brought in onboard for use, or alternatively an Child Seat is available for free rental.
Child Seat can be checked as baggage without charge (advance booking is not required).
JAL original toys for kids
*Images are shown for illustrative purposes only. Toy variety may vary accoding to the operating carrier, stock or seasonality.
We provide programming geared towards children through our free Wi-Fi video service. Picture books are also available to borrow.
Baby stroller is available for rental upon arrival.
Contact our staff at the departing airport.
Please note that your request may not always be honored due to the limited number of baby stroller.
The service is available for all passengers travelling with infants under 3 years of age. (No younger than 8 days old)
If Baby Travel Support Service is required then please let us know by calling JAL Domestic Reservations.
(If you have booked a flight online, then please make the request by phone.)
Be careful not to get your fingers caught.
Cabin furnishings are equipped with aircraft configurated items.
Be careful not to get your fingers caught in the seat table, armrest or toilet door when opening or closing.
(Armrest)
(Table)
(Toilet door)
Be careful with hot drinks.
Keep hot drinks away from children as they may cause burns.
(Drink on table)
Hold your baby tightly while seatbelt sign on.
Please fasten your seatbelt?and hold your baby tightly.
(Baby seat belt)
0120-25-0001 (toll-free / inside Japan only)
Available hours : 7:00a.m. to 8:00p.m. (open 365 days a year)
When departing, please check-in with ample time at JAL Smile Support Counter (*) in the airport.
(*) Information Counter at some airports.
The location of JAL Smile Support Service Counter