Inflight Wi-Fi (domestic routes)

Stay connected
when you fly

You can connect your smartphone, tablet PC and
other Wi-Fi capable devices to internet on our domestic flights.

Important notice

To customes holding an inflight Wi-Fi pass or coupon
Along with the start of free Wi-Fi offer on domestic flights, the existing domestic inflight W-Fi pass and coupon will become unusable.

FAQ (Free Wi-Fi offer on domestic flight)

About Wi-Fi on domestic flights

JAL's inflight Wi-Fi on domestic routes is using U.S.-based Gogo's satellite connectivity service.
You may connect your smartphone, tablet, PC or other Wi-Fi capable device to internet to browse the Web, check your e-mail, or even enjoy inflight entertainment during your flight with us.

Promotion FREE Wi-Fi on JAL domestic flights Promotion perid:February 1, 2017 to August 31, 2017 (boarding date)

Wi-Fi portal page

On PC

On smartphone

Inflight internet access Enjoy Web browsing or check e-mail during your flight. Wi-Fi video program. Free video program streaming is available. Flight map Check the real-time status of your flight.

Wi-Fi experience

Paid
Internet connection
Check e-mails or surf the Web during the fly time.
  • *1Free of charge during promotion period
Free
Wi-Fi video programs

Enjoy video programs from the Wi-Fi portal page.

Available classes

First Class, Class J and Economy class (all classes)

  • *Available on JAL SKY NEXT flights only.

opens in new window About JAL SKY NEXT flights

Supported devices

Wi-Fi capable devices (smartphones, tablets, laptops, etc.)

  • Notes

    • Services may not be fully available on some aircrafts.
    • As inflight Wi-Fi relies on the use of communications satellites, access to the Internet may be lost or unstable in certain flight areas and at certain times.
    • Displaying webpages and downloading or uploading data may take more time than you are accustomed to. It may also be difficult to establish a connection at times of heavy network access by other users.

For inquiry

Inflight internet access service is provided by Gogo Inc. For questions regarding this service, including technical problem in connectivity, charge, or request for invoice, please contact the number below.

Gogo Customer Support (7:00-23:00)

Contact by Web Chat

opens in new window Connect to Gogo operator by Web Chat

Contact by e-mail

Japanese:

English:

Contact by phone

0034-800-600187*(Japanese/English)

* Toll Free (IP phone is not supported)

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