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If you have any baggage to check in, please check them in at the counter and proceed through the security checkpoint no later than 15 minutes prior to your flight's scheduled departure time.
Since airports may be crowded with travellers during summer vacations and long holiday weekends, we recommend you that passengers check in your baggage no later than 30 minutes prior to flight departure.
*Please check Restrictions on carry-on items and check-in baggagefor details.
- Up to 20 kilograms may be checked in per passenger.(There is no limit to the number of bags that may be checked in.)
- An excess baggage fee will be assessed for items exceeding the permitted volume for carry-on items.
Baggage in excess of 100 kilograms per passenger may not be checked in.
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- * If using an international route air ticket to board a domestic flight,the rules for carry-on items of the international routeapply.
- * JAL flights using CRJ200 aircraft and all JAC and RAC flights have limited carry-on and cargo area space due to the aircraft size. JAL reserves the right to refuse skis,surfboards, golf bags, diving gear, and other large items as checked baggage on these flights.
- The items listed below should be carried with you and not included in your checked baggage.
Expensive items: Cash, jewelry, precious metals, securities, bills of exchange, works of art and antiques. Valuables: Documents, electronic data, passports and other personal identification required for travel, samples, credit/bank cards, cash vouchers, bankbooks, checks, commuter passes, keys, computers and computer accessories, mobile phones, film cameras, digital cameras, video cameras, medication, paintings, watches, mementos, etc. JAL will not be liable for any damage to fragile articles such as musical instruments, sports equipment (including golf club, surfboard, windsurfing equipment, diving equipment, bicycle, etc.), ceramics, glass articles and liquors, if the damage result from the inherent defect, quality or vice of the item, although adequate precautions will be taken in their handling. JAL also does not assume liability for the following damage to baggage, although adequate precautions will be taken in their handling.
- Damage to baggage from excess weight or over packing, or owing to defects in the baggage itself such as from normal wear and tear.
- Loss of protruding parts such as detachable wheels, straps, hooks and name tags.
- Minor damage such as scuffs, cuts, dents and dirt.
- The maximum amount of indemnity for carry-on baggage/cargo hold baggage whose value has NOT been declared in advance is limited to a maximum of ¥150,000 per person.If the actual value of the items lost or damaged should exceed ¥150,000, and if you have paid an Excess value charge of ¥10 per each ¥10,000 over the ¥150,000 threshold,the declared value will become the amount of the indemnity limit. That said, the amount of the indemnity cannot exceed the actual value of the item itself. Please note that these rules apply only in cases where JAL is liable, and that the stated rules are different to those governing the insurance system.
- Damage to Check-In Baggage
In the event that your check-in baggage is damaged, please notify local airport staff when you claim your baggage. JAL is not liable for damage to check-in baggage, unless the carrier is clearly at fault for the damage. - JAL will, to the reasonable extent possible, carry Checked Baggage of a Passenger coincidently with the Passenger on the aircraft which the Passenger boards; provided that, if JAL deems it difficult or impracticable, JAL may carry the Checked Baggage on any other flight in which such Baggage can be loaded within the maximum weight allowance or by any other transportation service.
Pets, including cats, dogs and small birds may be checked in for a separate pet fee. Please arrive at our Pet Check-in Counter (baggage check-in counter) by 30 minutes before your flight departure.
Sports gear
Skis, surfboards, golf bags, diving equipment and other such sports gear are handled like ordinary carry-on items.
(Items between 20 and 32 kilograms are subject to an excess fee, and up to 100 kilograms may be checked in.)
Traveling with Musical Instruments
Musical instruments exceeding the carry-on size limit must be checked in at the check-in counter.
Baby carriages are handled like ordinary carry-on items.
Click here in case of problems with your baggage (damaged or lost luggage.)
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